Medical Front Office Coordinator/Patient Navigator
Company: Healogics Llc
Location: Springfield
Posted on: May 8, 2024
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Job Description:
The rewards at Healogics are immense, starting with the
important work we do to change patients lives. We also understand
that meaningful work is hard work, and we are committed to
supporting and compensating our employees for the tremendous
service they provide.Think you are a great fit? Learn more about
this role here:Healogics is the largest provider of advanced wound
care services in the United States, treating more than 300,000
chronic wound patients annually across over 600 sites. With an
aging society, obesity and diabetes on the rise, and an uptick in
surgical procedures, the number of patients with non-healing wounds
that would benefit from expert care is dramatically increasing. As
a result, the company is working to provide our differentiated,
quality outcomes to as many patients that would benefit through our
out-patient clinic partnerships.The Patient Navigator manages a
variety of front office functions and is key to smooth operation of
a dynamic outpatient wound care center as well as performs general
office duties to assist the staff of the WCC.All Healogics
employees must perform their job responsibilities according to all
Healogics policies, Hospital policies, as well as to accrediting
organizations, federal and state regulation, and to the Centers for
Medicare and Medicaid Services (CMS) guidelines, as
applicable.Essential Functions/Responsibilities:Coordinates with
Center leadership to maximize daily patient census.Actively
participates in staff meetings to support key functions within the
Center.Greets patients and other visitors, answers and routes calls
to appropriate staff.Maintains all patient communication needs
including scheduling, rescheduling, and appointment reminders. Also
works and schedules for provider, according to the care continuum
model.Obtains and verifies patient insurance information, to
include pre-certifications and pre-authorizations for services and
enters data in appropriate databases.Collects and enters patient
charges in databases.Verifies and reconciles charges as directed,
prepares monthly patient survey data and appropriate documentation,
then transmits to providers.Assembles new patient charts, maintains
and files existing patient charts, and spot checks charts for data
completeness and signatures.Coordinates/schedules ancillary testing
with other hospital departments.Arranges for patient transportation
as needed.Maintains office equipment and supplies as needed, and
medical supplies as directed.Performs other duties as
required.Required Education, Experience and Credentials:High School
Diploma or General Education Development (GED); Associates degree
preferredMinimum of Two (2) or more years office administration
experience, preferably in a medical setting; Prior medical coding
experience preferredPreferred Knowledge, Skills and
Abilities:Proficient in Microsoft Office (Word, Excel, Outlook)Good
customer, interpersonal and communication skills, both orally and
in writingOrganization and time-management skillsAbility to type 60
words per minute (wpm)Basic math skillsAttention to detailsAbility
to maintain confidentialityAbility to work in fast paced
environment and to work on multiple projects at the same
timeAbility to work with others and in a team
environment#INDHTFPhysical Demands:Being in a stationary position
for extended periods of time (4 hours or more)Viewing computer
screen for extended periods of time (4 hours or more)Keying
frequently on a computer for 4 hours or
moreReadingCommunicatingDetecting sounds by earClose, distance and
peripheral visionLifting/moving items up to 75 pounds with
equipment assistanceRepetitive motionsBending/stoopingWritingWork
Environment:Patient care environmentThe hourly rate for this
position generally ranges between $14.43 - $21.91 Per HourThis
range is an estimate, based on potential employee qualifications:
education, experience, geography as well as operational needs and
other considerations permitted by law.If you are a current
employee, to submit a job application, you need to apply as an
internal candidate in Workday via the Jobs Hub.by Jobble
Keywords: Healogics Llc, Eugene , Medical Front Office Coordinator/Patient Navigator, Healthcare , Springfield, Oregon
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