Critical Care Coordinator
Company: Sound Physicians
Location: Springfield
Posted on: May 9, 2024
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Job Description:
About Sound:Headquartered in Tacoma, WA, Sound Physicians is a
physician-founded and led, national, multi-specialty medical group
made up of more than 1,000 business colleagues and 4,000
physicians, APPs, CRNAs, and nurses practicing in 400-plus
hospitals across 45 states. Founded in 2001, and with specialties
in emergency and hospital medicine, critical care, anesthesia, and
telemedicine, Sound has a reputation for innovating and leading
through an ever-changing healthcare landscape with patients at the
center of the universe.Sound Physicians offers a competitive
benefits package inclusive of the items below, and more:Medical
insurance, Dental insurance, and Vision insuranceHealth care and
dependent care flexible spending account401(k) retirement savings
plan with a company matchPaid time off (PTO) begins accruing
immediately upon start date at a rate of 15 days per year, in
accordance with Sound's PTO policyTen company-paid holidays per
yearAbout the Role:The Critical Care Coordinator will provide
program coordination and administrative support for the Sound
Physicians Critical Care program at assigned hospital(s).The
Details: In this role, you will be responsible for:Serving as the
point of contact among Sound Critical Care (SCC) hospital
program(s)Per role description, may support multiple SCC sites, as
assignedProviding operational and administrative services (ie.
coding, billing, payroll, MD schedule support, data review,
scheduling meetings, paperwork, calendar management, etc.)Hospital
program support will include a base site and virtual support to
outlying hospitals with some on-site support requested
periodicallyCollaborating with on-site hospital
partner(s)Supporting Program Medical Director (PMD) including
participating in SCC team meetings, as well as working with on-site
hospital team(s)Organizing and assisting in creating Excel and/or
Power Point presentations for Sound or hospital JOCs, or executive
level leadershipOrganizing and/or attending Sound and/or hospital
leadership meetingsManaging incoming calls, mail, messages, and
faxes for the local SCC team so that priority items get a proper
responseCompleting census reconciliation by collecting and
distributing necessary data information from providers, as needed.
Engaging Program Medical Director (PMD) or Regional Medical
Director (RMD) in a timely manner when providers fail to submit
census information at the end of each shift worked. Reconciling
patient census information in on-line program (Sound
Connect)Recording or reviewing patient medical information through
electronic medical record and/or data entry tasks utilizing
Microsoft Office Suite functionsOrganizing and maintaining the SCC
office to include a reliable filing system for rolling 12 months of
census management and on demand retrieval of census
informationAssisting PMD and/or Regional Medical Director (RMD) in
the maintenance and distribution of the physicians schedule within
the program and maintaining on-line scheduling, in real time, to
include scheduling changes as they are confirmed by the PMD or
RMDFacilitating onboarding for providers (permanent, 1099, and
locums) at local site, and virtually to other outlying SCC sites,
as neededAssisting PMD and RMD in the tracking/recording of
locums/temp labor shifts workedAssisting PMD with locum process,
agency contact, credentialing follow-up, on-board and scheduling as
needed for siteConsistently role model the highest level of
customer service to internal (hospital and Sound Physicians) and
external customersSupporting SCC Regional Leadership Team and the
Program Medical Director in scheduling meetings and ensuring
attendance for hospital, including team meetings, hospital
committee meetings, and Joint Operating Committee meetings (if
applicable) and keeping meeting minutes at team functionsTracking
committee membership and attendance records for team
intensivists/provider on various assigned committeesSupporting RMD,
PMD and Sound recruiter in scheduling physician interviews and
related logisticsAssisting with data management including tracking,
trending and preparing quality reports as required by SCC dashboard
and/or program-specific performance metricsAssuring on-boarding
logistics are in place for new intensivistsFollowing up on
off-boarding process for clinicians who give notice to vacate their
positionProviding on-site coordination and facilitation for
credentialing and privileging of the hospitalistsFollowing up with
hospital staff / office to make sure the intensivists have pagers,
keys, and badges (as applicable) before work and that the pager
number is available to the hospital unitsAssisting Sound / SCC
Coding department when medical records need to be pulled for
verificationKeeping an updated contact list of the providers, and
forward appropriate correspondenceOrdering office supplies through
the Sound on-line ordering system, including general office
supplies, business cards, toner cartridges, and various other items
as neededForwarding billing queries, deficient records notices,
death certificates, and other medical records information to the
appropriate physician to facilitate their completionAssisting
Intensivists with making sure they have access to the hospital and
Sound computer systemsOther duties as assignedWhat we are looking
for:A successful candidate will have a demonstrated track record of
a combination of these values, knowledge, and
experience:Values:Self-Motivated: Proactively jumps in to start a
task or project with limited direction; asks to take on more
responsibility and what is nextCommunication: The ability to speak,
write, and listen clearly and consistentlyRelationship Building and
Maintenance: The ability to create and nourish healthy, strong
relationships, as the face of SoundTeamwork: Demonstrates the
ability to pull people together into highly effective teams along
with ability to work in a highly matrixed organizationCritical
Thinking: Demonstrates the ability to be proactive, anticipate
needs; ability to make good decisions with incomplete, ambiguous
informationMotivated: Demonstrates the ability to succeed and get
things done at a high level of achievementStrategic Thinking:
Demonstrates the ability to look at the big picture and proactively
develop a plan of actionResourceful: Demonstrates proactive
willingness to utilize available information and tools to figure
things outKnowledge:Bachelors Degree or an Associate Degree with
equivalent work experienceExperience:1-2 years of healthcare
customer service experienceStrong knowledge and experience with
Microsoft Office Suite (Excel, PowerPoint, Word)Pay Range: $22-$30
per hour. Exact pay will be determined based on candidate
experience, geographical location, and size/complexity of the
program(s) being supported.Sound Physicians is an Equal Employment
Opportunity (EEO) employer and is committed to diversity, equity,
and inclusion at the bedside and in our workforce. Qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, gender identity,
sexual orientation, age, marital status, veteran status, disability
status, or any other characteristic protected by federal, state, or
local laws.This job description reflects the present requirements
of the position. As duties and responsibilities change and develop,
the job description will be reviewed and subject to amendment.
#SoundBC #ZRby Jobble
Keywords: Sound Physicians, Eugene , Critical Care Coordinator, Other , Springfield, Oregon
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