Desktop Endpoint Engineer
Posted on: January 26, 2023
We are CirrusLabs . Our vision is to become the world's most
sought-after niche digital transformation company that helps
customers realize value through innovation. Our mission is to
co-create success with our customers, partners and community. Our
goal is to enable employees to dream, grow and make things happen.
We are committed to excellence. We are a dependable partner
organization that delivers on commitments. We strive to maintain
integrity with our employees and customers. Every action we take is
driven by value. The core of who we are is through our well-knit
teams and employees. You are the core of a values driven
You have an entrepreneurial spirit. You enjoy working as a part of
well-knit teams. You value the team over the individual. You
welcome diversity at work and within the greater community. You
aren't afraid to take risks. You appreciate a growth path with your
leadership team that journeys how you can grow inside and outside
of the organization. You thrive upon continuing education programs
that your company sponsors to strengthen your skills and for you to
become a thought leader ahead of the industry curve.
You are excited about creating change because your skills can help
the greater good of every customer, industry and community. We are
hiring a talented Desktop Endpoint Engineer to join our team. If
you're excited to be part of a winning team, CirrusLabs (
http://www.cirruslabs.io ) is a great place to grow your
The role of the Desktop Endpoint Engineer Consultant is to
engineer, test and implement endpoint configurations including
Windows and macOS and user applications for physical desktop
environments. The Endpoint Engineer works closely with Desktop
Support Teams to provide technical support and serves as an
escalation point for endpoint-related issues.. The individual in
this position is will help ensure that all applications are
current, reliable, patched and updated.
Duties and Responsibilities:
Perform implementation, administration, configuration,
troubleshooting and maintenance within Intune Environments for
Windows devices and JAMF environment for macOS devices
Create configuration profiles to meet security and/or end user
requirements on each endpoint type
Assist with the creation, testing, and deployment of software
packaging for physical desktops
Develop automation within Intune and JAMF to ensure a consistent
user experience: new users to the company should follow a simple
enrollment process and be appropriately provisioned to all required
Oversee the deployment of security patches for operating system and
Assist with troubleshooting by providing guidance to the Help Desk;
in cases where issues cannot be resolved, work directly with the
client to resolve individual device issues.
Maintain standard configurations across the ecosystem -- in both
Intune and JAMF, ensuring that all managed devices (Windows, macOS,
iOS, Android) have a consistent user experience
Evaluate new products/services to improve user experience and/or
automate manual processes
Assist with the deployment of security tools using best practices
around change requests
Bachelor's Degree or 6 years of equivalent work experience.
Minimum six year(s) of experience managing and supporting Windows
desktop OS, MAC OS, managed endpoint administration at scale across
an enterprise sized environment.
Strong understanding of Microsoft Intune, Intune Conifgurations,
and Autopilot Strong understanding of the macOS architecture,
packaging, scripting and automated deployment tools (JAMF)
Experienced managing desktop environments using Microsoft and macOS
technologies for user and computer management, software updates,
application installations and environment monitoring.
Passionate about delivering exceptional client experience;
excellent communication skills and attention to detail.
Able to work independently in a fast-paced environment with ability
to change priorities on the fly.
Adheres to department and IT protocols, procedures and service
Strong diagnostic and root cause analysis skills
Requirements and General Skills:
Ability to work independently and in a team environment.
Strong organizational skills and attention to details.
Excellent time management skills, with the ability to prioritize
and multi-task, and work under shifting deadlines in a fast-paced
Strong problem solving and root cause analysis.
Excellent organizational skills..
Must be well versed in dealing with staff that is both technical
Keywords: CirrusLabs, Eugene , Desktop Endpoint Engineer, Engineering , Remote, Oregon
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