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Commercial Lines Account Manager - TEMPORARY POSITION****

Company: Patra Corp
Location: Eugene
Posted on: September 4, 2020

Job Description:

Job Description: div link href="../../../ rel="stylesheet" type="text/css" link href="../../../ rel="stylesheet" type="text/css" div class="fr-view" divdiv p****TEMPORARY POSITION/p pspanstrongAbout Patra/strong/span /p pspanPatra Corporation is the worldwide leader in insurance agency back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and producer support functions, such as policy checking, certificate issuance, quality control and account audits, to operations centers in the U.S. and India. /span /p pspanstrongAbout this job/strong/span /p pspanThe Commercial Lines Account Manager candidate needs to be a self-starter, well organized, highly detailed, possess excellent written and verbal communication skills as well as having a solid commercial lines insurance knowledge base and property casualty license in this work from home position. The Account Manager serves as the primary contact and liaison with small commercial lines clients; ensures ongoing consistency as well as managing the day-to-day servicing, renewals, and new business. Our commitment is to provide positive and quality customer service in all areas, ensuring timely delivery, and accuracy of work/service provided. /span /p pspanstrongCore Duties/strong/span /p pspan -- /span spanService and manage all aspects for small commercial clients and their policies /span /p pspan -- /span spanMaintain and continue to develop client and company business relationships /span /p pspan -- /span spanRetain and manage all policies including service center, non-service center, and surplus lines /span /p pspan -- /span spanPromote growth of existing book through account rounding /span /p pspan -- /span spanMarket when necessary on renewal and new business /span /p pspan -- /span spanMaintain clients / policies in agency management system /span /p pspan -- /span spanManage and coordinate processing of renewals, certificate of insurance, endorsements, audits, cancellations, auto ID cards, binders, summary of insurance, and edits with team /span /p pspan -- /span spanInform, educate, and make recommendations to clients about policy coverages, changes, exclusions, and insurance coverage needs /span /p pspan -- /span spanStay abreast and maintain detailed knowledge of current market conditions and technical knowledge /span /p pspan -- /span spanMaintain knowledge / understanding of technology-based tools and solutions /span /p pspan -- /span spanProvide good customer service /span /p pspan -- /span spanUse analytical and critical thinking in work processes and communication skills /span /p pspan -- /span spanMaintain a paperless workflow /span /p pspan -- /span spanProtects confidentiality of information /span /p pspan -- /span spanOther duties as assigned /span /p pspanstrongMinimum Requirements - Education Experience/strong/span /p pspan -- /span span7 to 10+ years of Commercial Lines Retail Insurance Experience /span /p pspan -- /span spanActive Property Casualty Insurance License /span /p pspanstrongKnowledge, Skills and Abilities/strong/span /p pspan -- /span spanFirm working knowledge of commercial lines coverages and services /span /p pspan -- /span spanUnderstanding and knowledge of handling small commercial lines accounts /span /p pspan -- /span spanExperienced user of Agency Management System and Electronic Document Management specifically spanSagitta and EPIC/span/span/p pspan -- /span spanBe self-starter, creative, and problem solver /span /p pspan -- /span spanMust be detail oriented and well organized, available to work in ALL TIME ZONES/span/p pspan -- /span spanMust have excellent computer / internet skills, proficient in using carrier websites, and proficient in Microsoft Outlook, Excel, and Word as well as Adobe /span /p pspan -- /span spanAbility to deliver results to clients through coordinating and managing efforts of others /span /p pspan -- /span spanAbility to resolve problems independently /span /p pspan -- /span spanWillingness to continually upgrade knowledge and understanding of the insurance industry as well as technology that is available /span /p pspanstrongWorking Conditions/strong/span /p pspan -- /span spanWork from home /span /p pspan -- /span spanMinimum internet speed of 6 mbps download and 3 mbps upload; no satellite /span /p pspanstrongCompensation /strong/span /p pspan -- /span spanCompetitive Salary / Benefits / PTO /span /p pspanstrongPhysical Requirements*/strong/span /p pspan -- /span spanConstantly perform desk-based computer tasks /span /p pspan -- /span spanFrequent sitting /span /p pspan -- /span spanOccasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds /span /p pspan -- /span spanSort/file paperwork, rarely twist/bend/stoop/squat /span /p pspanem* Consistent with its obligations under the law, the Patra Corp will provide reasonable accommodation to any employee wi

Keywords: Patra Corp, Eugene , Commercial Lines Account Manager - TEMPORARY POSITION****, Executive , Eugene, Oregon

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