Community Manager
Company: 2K
Location: Coquille
Posted on: February 20, 2021
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Job Description:
Who We Are2K publishes some of the most popular video & mobile
game franchises on the planet including Borderlands, BioShock, NBA
2K, WWE 2K, Evolve, XCOM, and Sid Meier's Civilization.What We
Need2K is looking for an experienced community manager - someone
that has worked on high-profile consumer product marketing
campaigns and has the know-how to make an impact on 2K's biggest
franchises. As an individual contributor within a multidisciplinary
team, you will create and execute community marketing strategies
for 2K's FTP titles, managing their growing player communities.
You'll develop and maintain relationships with key community
advocates and influencers, grow the franchise followings, and
engage with mobile game consumers online & through various social
media channels.What You Will Do* In close collaboration with
various teams create and execute impactful community management
strategies for 2K's most beloved titles* Schedule content and
maintain social media calendar* Foster, grow, and manage our
community outreach, developing the ground floor relationships with
our customers to create fans for life* Cultivate and maintain
relationships within the player communities online* Partner with
2K's Digital Marketing and Social Media strategists to maximize
social media reach and influence with our community members*
Regular reporting to the wider organization on current community
trends, sentiment, and channel performance; use data to inform
recommendations for ongoing community outreach initiatives,
messaging, and promotions to both existing and prospective
customers* Act on behalf of our players and bring their voice into
studio team discussions and meetings; ensure consumer sentiment,
desires, and needs are understood and met through ongoing
promotional support and the development of our products* Work with
the Customer Service team to help manage challenging situations
quickly and effectivelyWho We Think Will Be A Great FitIf you're an
outgoing, self-motivated, and experienced communications
professional, you might be the right fit as a Community Manager for
2K's multidisciplinary team. You have an interest in and experience
being a key contributor to user engagement campaigns and will
thrive on working autonomously on your portion of the broader
company plan. Ideally, you will write well, present well, and have
demonstrable client-service experience.* Bachelor's Degree in
Communications, English, or a related field* Minimum of three years
of community management experience, preferably for a major consumer
product brand (Free to Play games are a plus!)* Have created and
executed community-focused marketing campaigns specifically
designed to foster, grow and promote the loyalty and passion of
your project's community* Excellent verbal and written
communication skills with a portfolio of published professional
work; ideally in a variety of mediums including long-form and
social media* Experience and practical knowledge of all major
social media platforms and supporting applications* A self-starter
with proven ability to work both in a team setting, as well as
independently to drive campaign efforts as needed* Solid
understanding of mobile games with a passion for Free to Play;
Preferably with knowledge of 2K's franchises, Passionate about
gaming, be able to speak gamer-lingoLocation:Remote or Novato,
CA
Keywords: 2K, Eugene , Community Manager, Executive , Coquille, Oregon
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here to apply!
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