Director Technical Quality and Systems
Company: VanderHouwen
Location: Eugene
Posted on: April 4, 2021
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Job Description:
Director Technical Quality & SystemsThis role directs and
manages laboratory and technical operations to meet client
expectations and business objectives. Responsibilities include
technical program planning, organization, operations, and staffing
in compliance with contract requirements, the quality system, and
applicable laws, regulations, accreditations, certifications, and
licensure requirements.
ResponsibilitiesOversee company laboratory facilities, equipment,
personnel, and related quality systems to ensure effective and
efficient lab operation to meet client expectations, business
objectives, and applicable accreditation requirements.In
coordination with the Chief Operating Officer and management team,
develop and implement plans for the technical infrastructure of
systems, processes, test methods, equipment, and personnel designed
to meet the short-term and long-term growth objectives of the
organization.Develop, implement and maintain the technical
controls, laboratory administrative and reporting procedures, and
resources needed to effectively and efficiently meet contract
requirements.Achieve financial objectives by preparing applicable
budgets; managing expenditures; preparing reports; analyzing
variances; and initiating appropriate corrective actions.Represent
with clients, government and industry representatives, and business
partners as applicable. In coordination with the management team,
pursue business development opportunities with potential new
clients or additional/increased business with existing clients.
Prepare and issue accurate cost proposals and contracts, conduct
appropriate follow-up, and build client trust and rapport.Oversee
proactive client communication and project management within the
area of responsibility, taking care to ensure clients are updated
regarding the status of projects and/or potential risks to meeting
applicable quality, cost, and/or schedule requirements.Develop,
implement, and maintain Quality System manuals, policies,
procedures, and training to meet business objectives and applicable
accreditation requirements in the areas of product certification,
third party inspection, and laboratory testing. Under the Director,
Technical and Quality Systems performs the duties of Quality
Manager for BMI and Deputy Quality Manager for BCI. This role also
serves as Deputy Signatory for ISO/IEC 17020 Inspection/Audits.Lead
internal and external quality system and accreditation audits,
prepare accurate and complete audit reports, and oversee corrective
and preventive actions. Report to management on quality issues,
trends and improvement needs.Serve as the primary point of contact
for internal accreditors for the purposes of achieving and
maintaining accreditations and/or relevant approvals by government
agencies, regulators, industry associations, and others as
applicable.Provide for the competence, awareness, and training of
internal and external personnel operating within the defined area
of responsibility. Ensure that personnel are aware of their
responsibilities for assuring impartiality, confidentiality,
freedom from conflict of interest, and the relevance and importance
of their roles in effectively implementing the Quality System.As an
active member of the operations team, the Manager, Assessment
Services must be computer literate and able to be trained and
perform audits, inspections, and/or tests as needed in varying
field/lab/office/manufacturing conditions. The responsibilities and
requirements described in relevant company quality system
procedures and the "Field Auditor/Inspector" job description (such
job description hereinafter incorporated by reference) will
apply.All other duties as assigned.
QualificationsRequires a bachelor's degree in a business,
engineering, or technical discipline and 5+ years of related
experience. An equivalent combination of education training, and/or
experience is acceptable in lieu of degree or experience
requirements.Master's degree or Licensed Professional Engineer is
preferred, but not required.Must possess direct knowledge or
experience managing quality systems within the framework of an
ISO/IEC 17065, ISO/IEC 17025, ISO/IEC 17020, JAS Law, and/or
related accreditation/management system standards. Demonstrated
training and/or experience leading or performing first party,
second party, or third party management system audits in accordance
with ISO 9001, ISO 19011, or similar auditing standard is
required.Must exercise sound management and technical judgment,
superior ethics, and compliance to applicable policies and
procedures in the conduct of job responsibilities. Must demonstrate
a solid grasp if data analysis and performance metrics, be able to
diagnose problems and define solutions quickly, and have foresight
into potential issues.Must be computer literate. Directly
supervises work of management or technical personnel as
required.Travel up to 50% may be required to fulfill the
responsibilities of this role. Successful candidates must be
willing to travel both domestically and internationally, sometimes
with little or no notice.Individual must possess or have the
ability to obtain a valid US passport, visa, or other foreign
travel documents as required.
Keywords: VanderHouwen, Eugene , Director Technical Quality and Systems, Executive , Eugene, Oregon
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