Assistant General Manager
Company: Taco Bell
Location: Florence
Posted on: June 20, 2022
|
|
Job Description:
***Full Time Hours Available
" You are applying for work with a franchisee of Taco Bell, not
Taco Bell Corp. or any of its affiliates. If hired, the franchisee
will be your only employer. Franchisees are independent business
owners who set their own wage and benefit programs that can vary
among franchisees."
JOB SCOPE:
The Assistant Manager serves as the entry-level assistant to the
RGM and provides additional management coverage of operating hours
and direct supervision of operations in an individual unit. The
Assistant Manager interacts with customers and employees to ensure
customer satisfaction. He/she assumes full responsibility for
facilities and equipment maintenance, adherence to detailed
cleaning tasks, and specific routine financial control. Human
resource responsibilities include crew training, ongoing coaching,
feedback, and health and safety audits. The Assistant Manager
directly performs hands-on operational work on an ongoing basis to
train employees, respond to customer service needs, or otherwise
role model appropriate skills and behavior in the restaurant.
Note: AMs are expected to work 40-50 hours per week including peak
periods.
ESSENTIAL JOB FUNCTIONS: Essential job functions include the
following. Other functions may be assigned as business conditions
change.
Maintains fast, accurate service and positive guest relations.
Ensures products are consistent with company quality standards.
Ensures Occupational Safety and Health Act (OSHA), local health and
safety codes, and company safety and security policies are met.
Assists profit and loss management by following cash
control/security procedures, maintaining inventory, managing labor,
reviewing financial reports, and taking appropriate actions.
Assists RGM in recruiting and interviewing team members; conducts
performance appraisals, takes disciplinary action, motivates and
trains. Follows Taco Bell standards and procedures to make food
safety a top priority. Ensures food quality and 100% customer
satisfaction. Ensures complete and timely execution of corporate
and local marketing plans. Positions Supervised: Team Members,
Shift Managers, Team Member Trainers
JOB QUALIFICATIONS: High school diploma or GED preferred. 6 to 12
months of supervisory experience within the food service, retail or
customer service industry, including profit and loss responsibility
required. Must have the legal right to work in the United States.
Must be able and willing to work flexible hours. Must have a food
handler's certificate according to state or local requirements (may
be obtained on-the-job). Must obtain food safety certification
(on-the-job). Must be able to analyze and calculate data. Strong
customer service skills required. Strong interpersonal and conflict
resolution skills required. Good oral and written communication
skills required. Basic business math and accounting skills
required. Personal computer experience preferred. CORE
RESPONSIBILITIES: Acts in a friendly, courteous and helpful manner
toward customers and co-workers at all times. Acts as a role model
and upholds operational standards. Contributes to the daily
workflow with regular and punctual attendance. Exerts a high degree
of energy and drive to meet customer demands. Performs effectively
and safely in an environment where there is constant change and
minimal direct supervision. Presents a tidy appearance with good
hygiene. Is able to make quick and appropriate decisions. Takes
action to meet customer needs. Anticipates bottlenecks in service
and acts to resolve them. Learns quickly. Communicates viewpoints
and concerns to fellow employees and managers in a constructive
manner. Is able to do so effectively and professionally, both
orally and in writing. Understands and properly applies basic
employment laws and regulations. PHYSICAL DEMANDS:
Physical requirements are representative of those that must be met
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Must be able to stand for up to 10 hours per shift. Must be able to
occasionally lift and carry up to 50 pounds; constantly lift and
carry up to 30 pounds. Must be able to frequently push and pull up
to 20 pounds. Occasional climbing, stooping, kneeling, overhead
lifting, and work on ladders required. Constant reaching and
grasping required. Frequent bending, handling, fine manipulation
and keying required. Repetitive use of both hands and feet
required.
Keywords: Taco Bell, Eugene , Assistant General Manager, Executive , Florence, Oregon
Click
here to apply!
|