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Manager

Company: WHA Insurance Agency
Location: Eugene
Posted on: November 24, 2022

Job Description:

We are looking for an outgoing, career-oriented professional to join our team as a Commercial Lines Department Manager & Account Manager for our department. In this position you will provide excellent service to clients and to manage workflow and support productivity throughout the department, to reach and exceed Agency goals and expectations. WHA Insurance may be the perfect fit for you if: You have a passion for customer service and want to help individuals, families, and businesses secure and protect their futures You are an initiative-taker who enjoys a fast-paced work environment You are committed to bettering yourself through education, training, and experience You have a keen sense of integrity Some things you will need to succeed in the position: Must have proven leadership qualities and managerial skills obtained through education, experience, or other equivalent training Excellent verbal and written communications proving a strong sense of customer service Must be fully knowledgeable of all processes, procedures, and best practices for Commercial Lines insurance Active Property & Casualty Insurance License Ability to think independently while making judgments and decisions for a team Demonstrated computer literacy, including experience with Office Suite The Commercial Lines Department Manager & Account Manager Enjoys: Onsite employee gym Fully stocked employee kitchen (fruits, veggies, snacks, and more) Incentivized wellness program with cash bonuses Paid Costco membership Paid vacation and PTO Robust health plan including medical, dental, vision, and more 401k with annual company match Essential Duties & Responsibilities: Supervises daily activities of department members Leads department by acting as an example in professionalism, customer service, teamwork, and appearance Train and mentor department members and facilitated performance reviews Reviews and evaluates time off and overtime requests from department members Manage a book of business efficiently while following company guidelines and procedures Additional Duties & Responsibilities: Provide exemplary customer service through efficient and accurate account management Answers calls from clients, prospects, and carriers reliably and professionally Process policy renewals and issue certifications as needed or requested Review quotes, policies, and endorsements for accuracy and completeness Prepare sales information for customers such as proposals and policy summaries Assist our agents in determining the best carrier options for prospects and clients About WHA Insurance WHA Insurance is an independently owned and operated agency that provides top-notch, industry leading insurance and risk management solutions nationwide, boasting a large team of industry-specialized agents. We believe in hard work, genuine customer service, and education-all of which are critical to be the best in our industry. We are career-minded and work diligently to ensure our team members are positioned for long-term success. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No

Keywords: WHA Insurance Agency, Eugene , Manager, Executive , Eugene, Oregon

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