Resident Services Director
Company: Pacific Retirement Services, Inc.
Location: Eugene
Posted on: March 13, 2023
Job Description:
OverviewCascade Manor is seeking a Resident Services Director
with an engaging personality and outstanding people skills to join
our leadership team who will provide orientation to new residents
and serve as the main communication conduit and architect for all
resident activities. We are not a nursing home or typical
retirement community. At our luxury, resort-like community, we are
driven to provide our residents with the best hospitality the
Eugene area has to offer. The successful candidate will find great
satisfaction in making people happy through hospitality,
relationship building, and in helping others develop their
potential through strong, effective leadership. You will be a
connector, networker, relationship builder and trusted source of
information to all that you support.What You Will Do
- Develops, plans and schedules new resident orientation
programs.
- Schedules, coordinates, and oversees new resident move-ins with
resident and other affected departments.
- Acts as advisor to family/resident on permanent transfers to
higher levels of care
- Updates the Resident Handbook and Resident Directory.
- Assists Executive Director in working with resident/family
members/personal representative in making application for
Assistance Fund and oversees Foundation
- Schedules and coordinates Town Hall meetings for residents as
needed.
- Manages Wellness Coordinator and Concierge team. Responsible
for department procedures, schedule, and performance.
- Attends House Advisory Committee, Resident Council Executive
Board, Residents Council and leadership team meetings.
- Creates and collaborates with resident committees on lifestyle
and wellness programs to enrich the daily life of residents.
- Oversees communication to the residents, such as newsletters,
Resident Directory, Resident Handbook, and Lifestyle Schedules.We
offer a morale-driven and friendly work environment (we want you to
enjoy coming to work each day), competitive wages, and other
fantastic benefits:
- Now Offering PayActiv (Daily Pay Option)
- 401(k) with 4% match
- Medical, Dental, Vision Benefits
- Employer-contributed retirement plan
- Generous PTO (paid time off) plan
- Company paid life insurance
- Use of our indoor swimming pool and fitness center
- Tuition reimbursement
- Employee Appreciation Programs!About you:
- Bachelor's degree in social work, sociology, nursing,
psychology, gerontology or a related field is required.
- Must have at least 3 years of prior experience in a management
role with a high emphasis of oral communication and written
communication to large diverse groups.
- Prior experience in the hospitality or senior living industry
is highly preferred.
- Must possess excellent interpersonal skills, which includes the
ability to communicate, resolve problems, serve, and understand the
needs/desires of the senior population.
- Knowledge of basic computer skills, internet and intranet
functions, and the Microsoft Office software suite.
- Knowledge of federal and state laws regarding elder care,
particularly resident rights, and subsequent compliance
requirements.Consider applying today and join our dynamic
leadership team!
Keywords: Pacific Retirement Services, Inc., Eugene , Resident Services Director, Executive , Eugene, Oregon
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