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Patient Access Representative - Senior Health

Company: PeaceHealth
Location: Eugene
Posted on: September 12, 2020

Job Description:

Description PeaceHealth is seeking a Patient Access Representative in Senior Health and Wellness for a Per Diem/Relief, Variable position. Hourly compensation starts at $16.67, more depending on experience.Summary:Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.Detailed responsibilities:* Assists with departmental coverage as needed.* Manages daily appointment schedules which may include reminder calls and calling all referrals.* May transport patients utilizing escort or wheeled transport equipment.* Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay (including collections of monies), co-insurance, for scheduled appointment/procedure, etc. May register patients using a mobile cart that is taken into patient rooms or other areas.* Responds to customer's inquiries.* Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorizations and/or referrals as appropriate prior to patient arrival.* Strong background in customer service may be considered in lieu of medical office or related experience.* Performs other duties as assigned.QualificationsEducation:* High School diploma or equivalent preferred.Experience/Training Requirements:-One year of medical office or related customer service experience required.-Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred. -Knowledge of insurance process and regulations preferred.Other Skills/Requirements-Experience with Microsoft Office applications, including Word, Excel and Outlook preferred. -Must be able to manage conflict effectively and professionally.-Excellent time management skills, with an emphasis on meeting time sensitive deadlines. -Good customer service skills and good interpersonal skills.Working Conditions-Work is performed under normal working conditions with adequate lighting and ventilation.-Ability to lift objects weighing 50 lbs. or less.-Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).-Work requires normal amounts of physical effort up to 33% of the time.See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.REQNUMBER: PH-INFOR-2448

Keywords: PeaceHealth, Eugene , Patient Access Representative - Senior Health, Healthcare , Eugene, Oregon

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