Receptionist - Orthopedic Clinic
Company: CHI Mercy Health of Roseburg
Posted on: May 6, 2021
OverviewCommonSpirit Health was formed by the alignment of
Catholic Health Initiatives (CHI) and Dignity Health. With more
than 700 care sites across the U.S. & from clinics and hospitals to
home-based care and virtual care services CommonSpirit is
accessible to nearly one out of every four U.S. residents. Our
world needs compassion like never before. Our communities need
caring and our families need protection. With our combined
resources CommonSpirit is committed to building healthy communities
advocating for those who are poor and vulnerable and innovating how
and where healing can happen both inside our hospitals and out in
the community.ResponsibilitiesPay Scale: $12.59 - $16.73Shift: Mon
- Fri 8:00 AM - 5:00 PMJob Summary:Under direct supervision, the
Receptionist is responsible for performing a variety of general
administrative support duties associated with the patient intake
process and performs routine duties within the clinic.Essential
Duties: Perform patient check-in at the time of visit and completes
all paperwork necessary to ensure the admitting process is
efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and direct them appropriately. Schedule
appointments according to office guideline. Obtain accurate patient
and insurance information, collecting copays (TOS) and deductible
amounts. Copy/scan patient access related hardcopy materials (e.g.
ID, referrals, insurance cards, etc.) into the correct location in
the electronic medical record. Prepare charts for patient
appointments making sure all necessary information is complete.
Conduct all functions associated with patient check-out including
pricing services, collecting patient responsibility payments and
scheduling follow-up appointments. Perform duties involving record
filing and retrieval and assisting with the filing of registration
documentation in electronic medical records. Confirm next day
appointments and alerts patients as to what documentation is
needed, including details associated with time-of-service payment.
Follow up with patients regarding the Missed Appointment Policy and
send out the appropriate communications. Perform other duties as
assigned.QualificationsLicense/Certifications: None. Experience:
Healthcare experience preferred. Must be proficient with the
Microsoft Office Suite, Internet navigation, database management,
desktop publishing, spreadsheet, and graphic presentation packages.
Knowledge of insurance authorization/billing requirements.
Demonstrate strong customer service and communication skills.
Organizational and time management skills. Knowledge of clinic
procedures and regulatory requirements.Education: High school
diploma or equivalent required.
Keywords: CHI Mercy Health of Roseburg, Eugene , Receptionist - Orthopedic Clinic, Healthcare , Roseburg, Oregon
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