Clinical Coordinator Emergency Services
Company: CHI Mercy Health of Roseburg
Location: Roseburg
Posted on: January 27, 2023
Job Description:
Overview
CHI Mercy Health offers the unique opportunity to grow
professionally in a supportive highly rewarding work environment
and to satisfy your soul in the surroundings of a breathtakingly
beautiful natural setting. More than 100 years after the founding
of our organization the core values - Compassion Inclusion
Integrity Excellence and Collaboration - that guide our
interactions with our patients and each other remain the same. In
the welcoming embrace of these nurturing communities you will feel
immediately at home.
Roseburg is located on Interstate 5 in Southern Oregons scenic
Douglas County. The community is nestled in a lush forested region
known as the 100 Valleys of the Umpqua. In many places you'll find
it hard to maintain a healthy work-life/personal-life balance
because the pace of one is indistinguishable from the other. Not
here. Life never stops here but it slows to an easy welcome pace. A
traffic jam means you missed the yellow and have to wait for the
next green. A terrible parking space is the one across from the
restaurant instead of in front of it. And the three words you may
never hear are "Wow that's expensive." Easy is the best way to
describe life here. Hard-to-beat works too.
While you're busy impacting the healthcare industry, we'll take
care of you with benefits that may include health/dental/vision,
FSA, matching retirement plans, paid vacation, adoption assistance,
annual bonus eligibility, and more!
Click here to view the ANTI-RETALIATION NOTICE / Oregon Nurse
Staffing Law: SB 469
Responsibilities
Pay Scale: $40.56 - $57.96
Shift: Varied
Job Summary:
Under the direction of the Unit Director, the Clinical Coordinator
performs duties by applying professional nursing theory and
principles, and utilizes the nursing process to assess, plan,
implement and evaluate care given to patients. Works
collaboratively with staff and physicians in providing patient care
and ensuring department efficiency. The Clinical Coordinator plans,
directs and coordinates unit activities and is responsible for
staff management.
Essential Duties:
Staff Management
- Oversees daily work of assigned staff. Completes daily face to
face rounding providing an opportunity for staff to discuss
concerns or issues. Acts as a resource person for procedures and
treatments.
- Monitors time and attendance/payroll through the Kronos
system.
- Completes selection, hiring, promotion, counseling and
termination of assigned personnel.
- Completes new employee department orientation, competencies and
evaluations for assigned staff.
Patient Satisfaction
- Collaborates with the Unit Director and Service Excellence
Coordinator to develop, implement and evaluate a comprehensive
customer service plan with key performance goals/benchmarks for all
staff and the department.
- Facilitates customer service improvement efforts to continually
improve trends though ongoing system/process analysis by training,
coaching and supporting the use of rounding, service recovery,
recognition and other key strategies.
- Utilizes creative and innovative thinking to keep the service
culture alive on a daily basis throughout the unit and
department.
- Gathers and analyzes data relative to performance and
processes, looking for opportunities to improve the delivery of
these services. Understands the importance of gathering and using
"voice of the customer" data.
- Plans and coordinates with the Service Excellence Coordinator
to deliver appropriate education/training to build improvement
skills of all relevant staff. General Duties
- Keeps Director updated on unit productivity, staff performance
and other department measures.
- Plans, directs and coordinates unit activities. Works with team
members toward common goals and provides a positive work
environment.
- Works cooperatively with the Nursing Coordinator to assign
patient beds and coordinate resources. Assists with coordination,
prioritization, and communication related to scheduling and patient
flow to ensure maximum efficiency, safety and appropriate
utilization of the department resources.
- Ensures department is in compliance with policies/procedures
and regulatory standards (AORN, CMS, OSHA, Joint Commission).
- Evaluates unit for safety issues and completes weekly safety
checks.
- Works closely with the Unit Director on unit specific
performance improvement projects. Unit Specific Duties
- Assist the ED Director with ED performance improvement
projects.
- Assists in problem solving and development of departmental
process improvement activities.
- Assumes responsibility/accountability for the Emergency
Department in the absence of the Emergency Department
Director.
- Participates in continuing education including 16 hours of
trauma related education every four years. Qualifications
License/Certification:
- Current RN license issued by the State of Oregon.
- Must have current American Heart Association BLS for Health
Care Providers upon hire, PALS within 6 months of hire and ACLS
within 6 months of hire.
- TEAM or TNCC required within 1 year of hire.
- Certified Emergency Nurse (CEN) preferred. Experience:
- Three (3) years current clinical experience in assigned unit is
required.
- Experience in a supervisory/management/charge position
preferred.
- Must be able to apply nursing process to direct patient care
through assessment, analysis of collected data, development of a
plan of care, and implementation and evaluation of effectiveness of
nursing interventions/actions in relation to intended goal.
- Must be able to independently and competently manage crisis,
patients and equipment.
- Must promote a positive attitude and work environment.
- Must possess excellent organizational, communication and
leadership skills.
Education:
- Associates degree in Nursing required, BSN preferred.
Keywords: CHI Mercy Health of Roseburg, Eugene , Clinical Coordinator Emergency Services, Healthcare , Roseburg, Oregon
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