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Virtual Medical Customer Service Representative

Company: VirtualVocations
Location: Eugene
Posted on: June 25, 2022

Job Description:

A health insurance company is searching for a person to fill their position for a Virtual Medical Customer Service Representative.

Core Responsibilities Include:
Answering calls from patient, resolving moderate to complex issues
Scheduling and verifying appointments in clinical information system
Verifying and updating patient demographic and insurance information
Position Requirements Include:

High School diploma or equivalent
Expanded knowledge and use of Excel
SHS training curriculum must be completed within two years of training
Advance computer skills in Windows environment
Demonstrated customer service and proper telephone etiquette
Proven ability to prioritize call type

Keywords: VirtualVocations, Eugene , Virtual Medical Customer Service Representative, Hospitality & Tourism , Eugene, Oregon

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