Retail Relationship Coordinator (Req. 3755)

Company: Oregon Beverage Recycling Cooperative
Location: Eugene
Posted on: November 27, 2022

Job Description:

OBRC is the industry steward of Oregon's nationally recognized beverage container deposit program. We help keep Oregon beautiful by providing outstanding services to our partner distributors and retailers, and to the public for the recovery, reuse, and recycling of beverage containers.SummaryThe Retail Relationship Coordinator is responsible for developing and maintaining store-level satisfaction at stores where OBRC provides its services and will assist retailers in resolving concerns related to OBRC's business. This position maintains a working knowledge of reverse vending equipment and engages retailers on reverse vending options. The Retail Relationship Coordinator assists the Corporate Relations Manager and BottleDrop Express Manager as necessary with drawings and site visits related to future placement of Reverse Vending equipment and Bottle Drop Express location placement.Primary Duties & ResponsibilitiesBe in frequent, personal contact with store personnel, traveling to store sites throughout OregonProvide solutions or answers to store personnel concernsWork with store personnel to develop and implement solutions to OBRC concernsMonitor drop doors and communicate with retailers about DRC/BDE concernsCoordinate machine or pick-up service start-up requirements with store personnel and appropriate OBRC departmentsTrain store personnel in operation and service of OBRC reverse vending equipment and pick-up proceduresBe observant for procedural and/or operational changes, which would make the system more efficientOther job duties as assignedEducation/ExperienceHigh school diploma or equivalent required; Bachelor's degree preferred3 to 5 years of customer service and sales experienceRequirements - Skills, Job Knowledge & AbilitiesStrong verbal and written communication skills; ability to communicate effectively at all levels with both internal and external partnersProficiency and professional knowledge of Microsoft Office Suite including Word, Excel, Outlook, and presentation software programAbility to work well independently and as part of a team; a self-starter, but not hesitant to ask for direction when neededAbility to analyze systems, identify opportunities for improvement, develop improved policies or procedures, and work collaboratively to implement organizational changeA current driver's license and acceptable driving history is requiredBenefitsMedical, Dental, Vision, and Life Insurance401(k) company matchingPaid Time OffPaid HolidaysSupervisory ResponsibilityNoneTravelFrequent local and statewide travelNote: Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, e---orts or working conditions associated with a job. They are intended to be accurate re---ections of the principal job elements. Oregon Beverage Recycling Cooperative is an at-will employer. This job description does not alter the arrangement or create an employment contract.

Keywords: Oregon Beverage Recycling Cooperative, Eugene , Retail Relationship Coordinator (Req. 3755), Hospitality & Tourism , Eugene, Oregon