EugeneRecruiter
the smart solution for Eugene jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Eugene
Posted on: October 7, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '135625

Keywords: Ross Dress for Less, Eugene , Specialist, Store Protection, Hospitality & Tourism , Eugene, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Eugene
Posted on: 10/17/2018

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Eugene
Posted on: 10/17/2018

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Corvallis
Posted on: 10/17/2018


College Graduates - Sr Business Analyst, Reporting & Metrics, Supply Chain, Seattle WA
Description: JOB SUMMARY AND MISSION---- br br This job contributes to Starbucks success by guiding business decisions through utilizing data--analysis and consulting that results in predicting outcomes, understanding--complex (more...)
Company: Starbucks
Location: Salem
Posted on: 10/17/2018

Stockers/Merchandisers for Full Store Remodel - Immediate Openings
Description: CART Solutions is a leading retail reset provider, filling the varied merchandising needs in all
Company: Cart Solutions
Location: Corvallis
Posted on: 10/17/2018

Holiday Sales Associate (All positions)
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Bend
Posted on: 10/17/2018

Macy's Seasonal Retail - Customer Service Sales, Part Time: Salem Center
Description: Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our 1 priority. As a Customer Service Associate, youll be (more...)
Company: Macy's
Location: Salem
Posted on: 10/15/2018

Macy's Seasonal Retail Customer Service - Early Mornings, Part Time: Salem Center
Description: Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our 1 priority. As a Customer Service Associate, youll perform (more...)
Company: Macy's
Location: Salem
Posted on: 10/17/2018

Customer Service telecommute
Description: National Health Benefits company looking for bright, intelligent people for positions as a Health Programs Benefits Specialist. Must have Internet access, and be available at least 10-15 hours a week. (more...)
Company: TC Enterprises
Location: Eugene
Posted on: 10/17/2018

Customer Service Travel Agent
Description: Mommy Jobs Online agents on the Customer Service Travel Agent Program will take inbound calls to schedule air, hotel, and car reservations using Sabre Red. Contractors will provide accurate domestic and (more...)
Company: Mommy Jobs Online
Location: Eugene
Posted on: 10/17/2018

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Eugene RSS job feeds