EugeneRecruiter Since 2001
the smart solution for Eugene jobs

Associate Team Leader

Company: H&R Block
Location: Eugene
Posted on: November 9, 2019

Job Description:

Job Details Company Overview Are you driven by helping people? H & R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. As an Associate Team Leader for H & R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. What you'll do... - Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H & R Block - Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary - Serve as point of contact for onsite escalated client service concerns - Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary - Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience - Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals - Lead daily huddles and communicate essential information to office associates Are you driven by helping people? H & R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. As an Associate Team Leader for H & R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. What you'll do... - Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H & R Block - Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary - Serve as point of contact for onsite escalated client service concerns - Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary - Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience - Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals - Lead daily huddles and communicate essential information to office associates Recommended skills Scheduling

Keywords: H&R Block, Eugene , Associate Team Leader, Hospitality & Tourism , Eugene, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Dairy/Frozen Assistant
Description: OverviewJob SummaryThe Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department.ResponsibilitiesKey Responsibilities (more...)
Company: Natural Grocers
Location: Eugene
Posted on: 11/19/2019

Job #435 - Family Nurse Practitioner(Retail Clinic / Urgent Care) - Albany, Oregon
Description: JOB TITLE: Family Nurse Practitioner Retail Clinic / Urgent Care OVERVIEW: Ready for a change We have an excellent, full time opportunity available for a Family Nurse Practitioner to join our Urgent (more...)
Company: Greenlife Healthcare Staffing
Location: Corvallis
Posted on: 11/19/2019

Bilingual Store Counter Sales
Description: Ventas y Servicio al Cliente - Biling xfc e - El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi xf3 n por
Company: O'Reilly Auto Parts
Location: Corvallis
Posted on: 11/19/2019


Retail Merchandiser
Description: Do you want to work, but wish you had some flexibility in when you did your work Do you love working in retail, but dream that you werent the one behind the register Do you want to be able to work in (more...)
Company: Driveline Retail Merchandising
Location: Eugene
Posted on: 11/19/2019

68W Health Care Specialist
Description: Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National (more...)
Company: Army National Guard
Location: Springfield
Posted on: 11/19/2019

Cook - Portland Marriott Downtown Waterfront - (19110579)
Description: Here's To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more (more...)
Company: Marriott International, Inc.
Location: Salem
Posted on: 11/19/2019

Restaurant Team Member
Description: Imagine if everyone had a place to go where they were encouraged to embrace their individuality and come as they are. A place fostering an environment that supports human growth and recognizes the value (more...)
Company: MOD Pizza
Location: Bend
Posted on: 11/19/2019

Retail Sales Professional - Salem, OR
Description: Business Unit: Job Summary: Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world class sales and service (more...)
Company: Comcast
Location: Salem
Posted on: 11/17/2019

Customer Service - Calling all Customer Service Reps
Description: Customer Service - Calling all Customer Service Reps Apply Here br br We are looking for individuals with a strong customer service mindset, who are self-motivated, persistent, and can communicate (more...)
Company: Bankers Life
Location: Salem
Posted on: 11/17/2019

CCK Person in Charge/Operations PIC
Description: Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho Alaska, Fred Meyer offers one-stop shopping with store employment opportunities in apparel, (more...)
Company: Fred Meyer
Location: Bend
Posted on: 11/19/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Eugene RSS job feeds