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Staffing - Administrative Assistant/Secretary I #: 21-00421

Company: HireTalent Executive Search, Temporary Staffing, R
Location: Coquille
Posted on: February 20, 2021

Job Description:

Job DescriptionPosition Title: Customer Liaison RepresentativeWork Location: Remote and/or Tewksbury, MAHours: Flexible/negotiableEducation: BS or BA preferredExperience: 1 year customer facing experienceJob ScopeThis position supports the global Scientific Support group and requires partial engagement with global Scientific Support team, especially in Europe. Promotes customer satisfaction and loyalty by responding to customer inquiries with accurate information in a timely manner. Quality and regulatory inquiries are addressed by e-mail, and can be directly applicable to product use and documentation (e.g., certificates, protocols). Customer inquiries are received from end-users, Distributors, *** Customer Service (CS), and *** Sales Account Managers.Day To Day Responsibilities* Serve as a liaison between Quality and regulatory departments, customers and global Scientific Support.* Accurate/timely processing of requests for product certificates, MSDS, product drawings, quality and regulatory documents and letters, and other documents as required;* Use computer for email, for access/use of key systems and databases, for access/use of CLS website, and for entry of data into systems and spreadsheets.Required SkillsOther duties as required.* Communicate effectively and professionally with global internal and external customers* PC proficiency in the Windows environment, including MS Word, PowerPoint, and Excel; includes accurate and efficient use of internal computer systems.* Able to manage time working remotely and complete tasks with minimal oversightDesired Skills* Able to learn new databases in order to enter product complaints and access customer and product information (i.e.,, PeopleSoft)* Foreign language skills strongly desiredSoft Skills* Able to work with and communicate effectively (orally and in writing) with Scientific Support team members and colleagues in other departments/regions.* Able to remain professional and exhibit patience when addressing customer concernsHours of work/work schedule/flex-time: 40Travel Requirements: ? 5%

Keywords: HireTalent Executive Search, Temporary Staffing, R, Eugene , Staffing - Administrative Assistant/Secretary I #: 21-00421, Human Resources , Coquille, Oregon

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