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Customer Service/Technical Support

Company: Robert Half
Location: Eugene
Posted on: January 17, 2020

Job Description:

Ref ID: 03610-9502373290 Classification: Customer Service/Technical Support Compensation: $14.00 to $16.00 hourly Proactive Customer Service/Technical Support Representative A reputable Eugene non-profit organization is looking for a temporary to full time Customer Service/Technical Support Representative for their Customer Service Department. The successful Customer Service/Technical Support Representative will be comfortable taking inbound calls, navigating between numerous computer screens, will be detail oriented, have strong problem solving skills, be able communicate effectively and have excellent customer service skills. The Customer Service Representative will take inbound calls, respond to email inquiries, chat inquiries and and provide basic technical support for clients. The successful Customer Service/Technical Support Representative will assist clients with questions, provide support for ongoing projects, maintain spreadsheets in Excel and data entry in the company database. Strong Word and Excel skills and data entry will be required for this position. The ideal Customer Service Representative will be self-directed, articulate, cheerful, as they will be providing positive and professional assistance to clients, vendors and internal staff in a collaborative work environment. The Customer Service/Technical Support Representative will have the ability to prioritize multiple tasks, complete tasks with a high degree of accuracy. Prior experience in the non-profit, or education realm is a huge plus If you have a 2 years' outstanding Customer Service/Technical Support Representative experience, have excellent organizational skills, attention to detail and can work in a fast paced environment apply with OfficeTeam at www.officeteam.com or call Mary Clark at 541-345-9931 to find out more about this terrific opportunity. SKILLS 2 Years' Customer Service/Technical Support Representative Experience, Busy Inbound Phone Calls, Chat Inquiries, Basic Technical Support, Advanced Basic Office Skills, Phones up to 10 Lines, Advanced Order Entry, Advanced E-Mail, Advanced Customer Service, Advanced CSR / Customer Service Experience, Intermediate MS Excel, Intermediate MS Word, Intermediate MS Outlook Advanced Scheduling Apt / Calendar Management, Advanced Records Maintenance, Advanced Internet, Advanced Files, Advanced E-Mail, Advanced Customer Service, Intermediate MS Excel, Intermediate MS Outlook, Intermediate MS Word. OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: Robert Half, Eugene , Customer Service/Technical Support, IT / Software / Systems , Eugene, Oregon

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