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Cloud Systems Administrator (222)

Company: Smartronix
Location: Remote
Posted on: April 3, 2021

Job Description:

Who We AreSmartronix, an OceanSound Partners company, delivers advanced solutions in digital modernization, cloud, cybersecurity, mission-focused engineering, systems integration and intelligence, surveillance, and reconnaissance (ISR) capabilities. The company provides expertise to design, manage and secure the world's mission critical enterprise solutions. We are a leading provider of next generation multi-cloud platforms to public sector and commercial markets leveraging most innovative global platforms. Headquartered in the Washington DC area, Smartronix has offices throughout the U.S. and has been positioned by Gartner as a Leader in its 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide.Who Are Our EmployeesOur employees are encouraged to think big and collaborate every day. We ensure that each employee is not only aware of our strategic vision; they are a part of it. This is because we know that our employees are critical components to the company's ever-growing success. Committed to ensuring the highest levels of customer satisfaction, Smartronix is structured around the programs and technologies we support to provide optimal and seamless operations. Due to our talented workforce, we have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.Who We Are Looking ForAre you interested in bleeding edge technologies? Do you like to explore the latest in tech in your spare time? Smartronix is seeking a hands-on, talented individual with a natural curiosity and a desire to learn and grow alongside talented Architects and Engineers. Ideal candidate will have enthusiasm for technology and learning as well as technical acumen with AWS, Azure, or GCP.Responsibilities* Execute IT Service Management (ITSM) processes such as (but not limited to): Event Management, Incident Response, Request Management, Problem Management, and Change Management - as assigned.* Participate as a member of cross-functional teams in the management, operations, maintenance, and sustainment of complex technical services and environments across the customer life cycle.* Apply structured trouble-shooting techniques, technical skills, and defined procedures to mitigate or resolve issues or discrepancies in supported systems.* Directly consult with users and/or customers in relation to requests for technical support for managed services and systems.* Assess existing environments for opportunities to simplify, automate or introduce increased efficiency to complex technical processes.* Identify, recommend, and prioritize events, incidents, requests for technical support, and the continual service improvement of customer environments and infrastructure under managementRequired Skills And Experience* Clearance Required: None* A "team-first" attitude* Strong communication skills and professional demeanor to be able to effectively work with customers and end-users* A strong interest in cloud platforms and technologies (AWS, Azure, GCP)* Prior troubleshooting/analysis experience* Experience gained through formal education/labs or side projects in one's own time* Bachelor's degree in Computer Science or Information systems preferred, but not required* Shell scripting experience or familiarity with AWS services a plusThe position will directly support a 24x7x365 Cloud Operations Center.Candidates will be required to work a planned 8 hour/day schedule during any of the below listed shift windows. Some overnight, on-call, and/or weekend work will be required to support change and maintenance activities.Shift Windows* 1st Shift: 6:00 AM - 6:00 PM EST* 2nd Shift: 2:00 PM - 2:00 AM EST* 3rd Shift: 10:00 PM - 10:00 AM ESTCheck out the Smartronix Cloud Assured--- website for more information on our end to end cloud solutions & capabilities: is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation. Smartronix is an Equal Opportunity/Affirmative Action employer.

Keywords: Smartronix, Eugene , Cloud Systems Administrator (222), IT / Software / Systems , Remote, Oregon

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