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Systems Administrator - Linux and Windows

Company: Zencon Group
Location: Remote
Posted on: November 25, 2022

Job Description:

The Systems Administrator II works closely with other members of the Scientific Computing and Data group to provide Windows and Linux system and application support for both end users and the team. This position will install, update, maintain and troubleshoot a diverse set of applications, including VMware, REDCap, Jira, Postgres, MySQL, SQL server, Tivoli Storage Manager (TSM), and other Sinai-developed software. This position is also responsible for keeping the operating systems, applications, networks and other supporting software up-to-date. The systems must be consistent with the industry's best practices for system administration, configuration management, security, compliance. The incumbent will work together with others in IT and respond to end user tickets and other support requests. In total, there are approximately 20 servers and 60 VMs along with an archival storage system containing over 20 petabytes of data.

  • Install, maintain and provide support for Linux and Windows servers and file systems for the clinical data warehouse and research data services teams.
  • Provide support for the TSM archival storage system for the 25,000-core high-performance computing system.
  • Use and maintain standard infrastructure and tools to support the systems, including but not limited to the Ansible configuration management, Grafana/Nagios/Zabbix system monitoring, Splunk and other tools.
  • Provide installation and upgrade support for databases including SQL, MySQL, PostgreSQL, triple store and other databases.
  • Provide installation and upgrade support for REDCap, Jira, TSM and other software.
  • Create and maintain VMs as needed.
  • Monitor all systems and applications.
  • Provide support for Active Directory, two factor authentication for all systems and applications including the use of BeyondTrust.
  • Work with other IT professionals through Mount Sinai collaboratively and effectively.
  • Ensure systems are setup and maintained as directed by Security and Compliance and all other applicable regulatory bodies.
  • Research and propose hardware and software system configuration solutions that are science/data/research-driven.
  • Plan, implement, troubleshoot and maintain systems and software applications.
  • Troubleshoot system and application issues across multiple environments and operating platforms. Provide off-hours support for critical production issues.
  • Create useable documentation so that the systems and applications can be maintained by others.
  • Understand and implement industry's best practices for systems and applications.


    • Bachelor degree in Computer Science or Engineering or a related discipline.
    • At least four years of demonstrated experience supporting, maintaining, installing and troubleshooting Linux and Windows systems, file systems and VMs.
    • The ability to communicate effectively and manage multiple conflicting priorities simultaneously.
    • Experience preferred:

      • Monitoring software administration (Zabbix, Grafana or similar)
      • JIRA, JIRA Service Desk, and Confluence administration
      • Databases (MS SQL, MySQL, MySQL Galera, Oracle, PostgreSQL, etc.)
      • Automation/system provisioning experience
      • Configuration management (Ansible preferred)
      • TSM

Keywords: Zencon Group, Eugene , Systems Administrator - Linux and Windows, IT / Software / Systems , Remote, Oregon

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