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Technical Applications Specialist II

Company: Thermo Fisher Scientific
Location: Eugene
Posted on: March 13, 2019

Job Description:

DUTIES:

Provide technical support to companys labeling and detection products.

Provide customer support on technical issues through telephone, email and chat.

Record information from customer contacts in the customer relationship management (CRM) system.

Recommend changes to knowledge databases, websites, and other company managed databases for labeling and detection products.

REQUIREMENTS:

Bachelors degree in Biology, Microbiology, Biochemistry or related field of study plus 1 year of biology, molecular biology, biochemistry or related experience.

Must have experience or knowledge of:

Experience in fluorescent labeling and detection technologies: microscopy, flow cytometry, and high-throughput applications;

Sales and customer service experience;

MS Excel, MS Word, and MS PowerPoint;

Biochemistry and Chemistry;

Lab experience in cellular biology techniques;

Technical writing capabilities; and

Customer service experience.

Keywords: Thermo Fisher Scientific, Eugene , Technical Applications Specialist II, IT / Software / Systems , Eugene, Oregon

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