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CRM Senior Administrator

Company: Pap-- - Group
Location: Eugene
Posted on: January 17, 2020

Job Description:

PAP----- GROUP, INC. - EUGENE, OR CRM SENIOR ADMINISTRATOR: -Position will lead the corporate Salesforce CRM function. Duties include: Serves as a primary support contact for users who may need assistance with and/or data from the system. Lead the future enhancements of our Salesforce instance on company wide basis. Work with business CRM administrators and business stakeholders to capture requirements, create process documentation, and aide in the development of the Salesforce instance. Work with third-party vendors to ensure successful scope of work with the Salesforce instance. Regularly review all new records that are submitted into Salesforce for data accuracy. If data is not logged correctly, coach users on best practices. Assist in the mentoring of other Admins on configuration, testing, delivery, training and best practices. Understand and support business processes by way of Salesforce for respective operating companies. Conduct ongoing training to assist users in adopting Salesforce. Develop future plans and make system enhancement suggestions based on feedback and current system assessment. Required: 2-3 years working in a CRM environment (Salesforce Lightening preferred) Bachelor's Degree Must be a logical, process-oriented thinker Must have a natural curiosity about technology Must be a strategic, long-term thinker Must effectively present information in one-on-one and group situations Must be familiar with sales process Enjoys helping others Superior problem-solving skills Excellent communication skills, both written and oral Preferred: Salesforce Certification Experience executing Salesforce implementation Experienced Project Manager Why work for Pap--: Competitive pay based on your skills, training, and experience level Outstanding benefits including - - 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs Advancement -- Pap-- is a dynamic, growth oriented organization with a focus' on promoting from within. - Stability and reputation - "" Pap-- is a family-owned, fourth-generation company with over 90 locations, over 700 Service Bays, over 2,700 employees and 80 years of experience. Pap-- is known for their stability, their honesty and their integrity. Employee impact -- Enjoy an open-door policy where your voice will be heard and your opinions will matter. The Pap-- Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Keywords: Pap-- - Group, Eugene , CRM Senior Administrator, Other , Eugene, Oregon

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