Dairy Assistant

Company: Natural Grocers
Location: Eugene
Posted on: March 25, 2020

Job Description:

SunIRef:Event039 Dairy Assistant Natural Grocers 487 reviews - Eugene, OR 97401 Natural Grocers 487 reviews Read what people are saying about working here. Overview The job in a nutshell: Natural Grocers is a growing company and we are opening stores in new communities across the western United States. The Dairy Assistant is responsible for assisting the Dairy Manager in the successful operation and profitability of the Dairy department, while focusing on world class customer service in their store. Responsibilities Main Ingredients: Providing World Class Customer Service as a number one priority. Exemplifying integrity, responsibility, and excellence and adhering to all policies. Creating an inviting, full and shoppable department. Assisting the department manager in ordering for the dairy department and maintaining accurate inventory levels. Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing. Ensuring all in-stock products/conditions meet company standards. Offering and following up on special orders. Merchandising shelves, endcaps and dynamic displays. Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock. Assisting in training and monitoring of department personnel including assigning and following up on tasks. Conducting active and passive demos. Working with the department managers to address performance issues within the department. Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities. Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Maintaining the safety and security of customers and employees. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support. Continually increasing product knowledge. Using SAP and inventory management software, emailing and utilizing other IS programs as needed. Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive. Qualifications Recipe for Success: Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through Demonstrated leadership skills Ability to train and develop others 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus 1 year of experience supervising others preferred Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable Ability to manage changing priorities and to stay focused with the task at hand Sense of urgency in the completion of tasks Excellent customer service skills Highly organized with great attention to detail Ability to take direction and follow through Must be cashier trained and able to count currency Proficient in MS Word, Excel and Outlook This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Home Office managers that may not be listed in this job description. Physical Capabilities: Heavy Key for Physical Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of time Activity Frequency Activity Frequency Activity Frequency N O F C N O F C N O F C Lift/Carry: Push/Pull: Walk X 10 lbs or less X 15 lbs or less X Sit X 11-20 lbs X 16-30 lbs X Stand X 21-50 lbs X 31-50 lbs X Fine motor manipulations X 51-100 lbs X 51-100 lbs X Gripping X 100+ lbs X Squat/kneel X Bend X Drive: Computer: Twist/turn X Manual X Data entry X Crawl X Automatic X Use of mouse X Climb X Reach above chest X Reach outward X Environmental Demands Key for Environmental Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of time Demand Frequency Demand Frequency Demand Frequency N O F C N O F C N O F C noise X Sharp tools/equipment X Contact stress X cold X electrical hazards X Dust/fumes X heat X outside work X vibration X wet/humid X heights X congested worksite X Natural Grocers - Just posted report job - original job

Keywords: Natural Grocers, Eugene , Dairy Assistant, Other , Eugene, Oregon