Loan Servicing Specialist

Company: Oregon Pacific Bank
Location: Eugene
Posted on: May 15, 2020

Job Description:

DEPARTMENT: LOAN SUPPORTREPORTS TO: LOAN SUPPORT MANAGERSUPERVISES: NO SUPERVISORY RESPONSIBILITYJOB SUMMARYThis position is responsible for the boarding and maintenance of loans in the core system, processing payments and advances, and making sure that the collateral is perfected and all documents are properly imaged. The position works closely with the other members of the Loan Support team. This position requires close interaction with other departments and branches in a tactful and positive manner.ESSENTIAL FUNCTIONS Review loan document package and fund loans Board loans on DCI system Perform File Maintenance on boarded files Create and setup files for each boarded loan Review and receive original documents for imaging Scan original documents to imaging system Post payments and advances as needed Post payoffs and corrections to the loan system as needed Process non-posted loan transactions Print and prepare loan payment notices for mailing to Borrowers Manage the loan servicing email box Prepare DMV paperwork to perfect titles File and amend UCC Filings as needed File and process UCC Continuations as needed Review and process Loan Support pending ticklers and trailing documents to ensure that OPB maintains collateral perfection is maintained and such as recorded documents, title insurance policies, post lien searches, etc. as they are received. Update core system to reflect status of tickler items Process and review the Lender pending tickler items Review files for completeness Perform certifications as needed Review daily reports from DCI Prepare third party and internal payoff quotes Verify and process loan related invoices Backup for processing paid loans and collateral releases Assist with incoming telephone calls from clients, customers and bank personnel Back up to Freddie Mac reporting Back up Appraisal ordering and processing Be familiar with, and adhere to, regulatory compliance policies and procedures relating to this position Review adverse action files and prepare and mail adverse action letters Other duties and special projects as assignedWORK CONTEXTAbility to concentrate and focus on essential functions in appropriate priority order is required. Requires interaction with clients and co-workers in sometimes difficult circumstances requiring patience. Requires being punctual, dependable, detail oriented and responsible for work outcomes and results. Requires sitting for long periods and traveling to other departments and locations, as needed. Requires contact with others by telephone conversations, use of electronic mail, and face-to-face discussions. Requires completion of on-line training with a passing percentage. Professional environment requiring appropriate professional demeanor and attire. Work is performed indoors in environmentally controlled conditions.JOB SPECIFICATIONSApplicant must qualify under the following specificationsEducation: High School Graduate or equivalentExperience: One year of banking experience preferred with background experience in the lending field preferredDemonstrated Skills: Knowledge of loan documentation Knowledge of DCI Ability to learn and apply applicable regulations regarding lending and bank policies Experience in Excel, Word, and Outlook Ability to organize, utilize and understand resources used for processes and regulations Ability to communicate orally in an effective manner Competency in providing exemplary client services in a professional manner Ability to tolerate high levels of stress Ability to adapt quickly to changing tasks, procedures, and priority levels of the workload Competency in communication with clients with tact and diplomacy Ability to operate ten-key calculator or adding machine Ability to use photocopying equipment Ability to work with others in a positive, cooperative manner that supports a team environment Ability to lift 30 lbs. if necessary Ability to transport, manage, organize, and store physical loan files. Ability to stand for long periods Ability to work full-time hours as scheduled PI120116654

Keywords: Oregon Pacific Bank, Eugene , Loan Servicing Specialist, Other , Eugene, Oregon