General Manager

Company: goPuff LLC
Location: Eugene
Posted on: September 12, 2020

Job Description:

Overview

goPuff is seeking a General Manager to join the operations team. We are looking for a self- starting and entrepreneurial strong leader. The General Manager role is an intense and fast-paced role within goPuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

Responsibilities

Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems

Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

Responsible for ensuring compliance with goPuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume

Create and implement plans to improve the financial performance of the warehouse

Qualifications

8+ years of managing and leadership experience, minimum of 5 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.

Retail, warehouse, logistics, military, restaurant or equivalent experience

Bachelor’s degree, preferable

Strong written and verbal communication skills

Strong skills with conflict resolution

Strong skills with team development and engagement

Ability to lead in an ever-changing environment

Proven track record of being a change agent with improving processes and efficiencies

About Us

The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.

When life does what it does best, customers turn to goPuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.

We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)

Like what you’re hearing? Welcome to goPuff.

The goPuff Fam is committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We are an equal employment opportunity employer.

Keywords: goPuff LLC, Eugene , General Manager, Other , Eugene, Oregon