Technical Account Manager - IR Partnerships

Company: SentinelOne
Location: Eugene
Posted on: May 3, 2021

Job Description:

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Technical Account Manager - IR Partnerships
Technical Account Manager - IR Partnerships

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If youre enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

Always wondered what happens behind the scenes on those security breaches? How about making sure a post-breach runs as planned and successfully? Passionate about engagement success? If the answer to these questions is yes, this job is for you.

Our IR program is growing and looking for a service manager to help our DFIR partners deploy quickly and efficiently in post-breach situations and trouble-shooting.
We are looking for impeccable relationship skills and can create win/win environments for all parties that you work with. If this is you, and you want to be part of a next-gen growing technology in a company with a fantastic culture, we would love your help making our DFIR partners successful!

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry!

What will you do?
Deliver implementation, enablement, and advisory for all SentinelOne products and technologies Consult with Partners proactively, to identify success criteria and project plans for implementation customized to the engagement environment Work with partners as a trusted advisor helping guide them on SentinelOne deployment best practices, platform management, and product usage during an incident response Represent and advocate Partner needs/issues cross-departmentally. Continuously improve methodologies, deliverables, and process to create an unparalleled Partner Experience
What experience and skills you should bring?
Possess a Partner-centric approach, you enjoy working with Partners, establishing strong relationships and managing expectations with great results for them and their clients. 3 - 5 years prior experience in a field services role (professional services, pre-sales, etc.) Strong knowledge of security technologies, architecture and operations and experience in advising customers on best practices Knowledge of threat handling, incident response and SOC operations Proficient in Windows, MacOS and Linux operating systems Strong working knowledge of network concepts (TCP/IP, routing, LAN/WAN, etc.) SQL database experience (queries and basic programming) Thrives in a multitasking environment and can adjust priorities on-the-fly
What will separate you from other candidates?
Experience with host base (endpoint agent) security solutions is preferred Training and enablement services delivery experience Partner/Channel technical services, training, or support exposure
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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