At Segment, we believe companies should be able to send their
data wherever they want, whenever they want, with no fuss.
Unfortunately, most product managers, analysts, and marketers spend
too much time searching for the data they need, while engineers are
stuck integrating the tools they want to use. Segment standardizes
and streamlines data infrastructure with a single platform that
collects, unifies, and sends data to hundreds of business tools
with the flip of a switch. That way, our customers can focus on
building amazing products and personalized messages for their
customers, letting us take care of the complexities of processing
their customer data reliably at scale. We're in the running to
power the entire customer data ecosystem, and we need the best
people to take the market.
Segment is growing rapidly and seeking a Technical Program
Manager (TPM) who is passionate about drastically improving
technical-security operations and engineering efficiencies. If this
person is you, it means you will lead security-related technical
and operational programs, while collaborating with other
engineering teams that are impacted by these programs. This is a
high-impact role within R&D and you, alongside the Security
Team, will be directly responsible for raising the overall security
posture of Segment!
In this role you will:
- Lead and manage the successful delivery of high-impact and
highly cross-functional security-program initiatives, including
helping to move long-standing security practices to the next levels
of evolution, seldom accomplished by other companies
- Drive cross-functional planning, by closely partnering with
Security GMs and Leads to develop program plans, including
identifying dependencies and resource requirements to eliminate
surprises on complex projects. This leads to successful
- Collaborate with Engineering, Product and other organizations
to evolve, instill and measure secure product-development
processes, so that we collectively make fewer mistakes over
- Contribute to the definition, development and tracking of
effective security metrics and R&D operational improvements.
This is so we can challenge our beliefs and outcomes with data, in
order to continuously improve them.
- Establish and drive adoption of program frameworks, tools and
best practices, so that we can continue anticipating our customers'
needs over time.
What we are looking for:
- 2+ years experience in a technical program management or
- Passion for improving security, and for learning more about it
- Demonstrate complete ownership, taking pride and responsibility
for the successful completion of projects, as we celebrate the
"100% done" philosophy!
- Ability to build strong relationships, collaborate and
communicate effectively across a variety of stakeholders
- Ability to handle multiple competing priorities in an exciting
- Experience with Agile methodologies
- BA/BS degree in engineering, computer science or similar
- Experience with SaaS companies
You have an opportunity to deliver top priority programs for
Segment, and directly impact improvements in security, efficiency,
and reliability. You will partner with some of the best and
brightest individuals in the Security Community to continuously
improve the quality of our products, while improving our
engineering security and efficiency.
We encourage you to apply if this role excites you - even if you
think you may not meet all of the qualifications. At Segment, we
live by four values: karma, drive, tribe, and focus. We are always
looking for outstanding individuals with diverse backgrounds and
perspectives who embody these values. To learn more about life at
Segment and our commitment to diversity, equity, and inclusion,
visit our LinkedIn page. We're excited to meet you!
Segment is an equal opportunity employer. We believe that
everyone should receive equal consideration and treatment in all
terms and conditions of employment regardless of sex, gender
(including pregnancy, childbirth, breastfeeding or related medical
conditions), sexual orientation, gender identity, gender
expression, race, color, religion, creed, national origin,
ancestry, age (over 40), physical disability, mental disability,
medical condition, genetic information, marital status, domestic
partner status, military or veteran status, height, weight,
AIDS/HIV status, and any other protected category under federal,
state or local law. Pursuant to the San Francisco Fair Chance
Ordinance, we will consider for employment qualified applicants
with arrest and conviction records.
In accordance with applicable law, the following represents
Twilio's reasonable estimate of the range of possible compensation
for this role if hired in Colorado. Please note that this
information is provided for those hired in Colorado only, and this
role is open to candidates outside of Colorado as well.
Tier 4 base salary range: $87,562 - $109,565
Rest of Colorado:
Tier 5 base salary range: $74,184 - $90,230
Non Sales: Additionally, this role is eligible to participate in
Twilio's equity plan.
An overview of Twilio's benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits
program that provides support needed for you and your loved ones.
It's likely that you don't think about benefits every day; however,
they are an important component of your total compensation, and we
want you to understand the options available to you so that you can
make the most of your benefit dollars. At the time of this posting,
this role is eligible to participate in the following benefits,
which Twilio reserves the right to modify at any time for any
reason in accordance with applicable law:
Healthcare Insurance and Leave
- Prescription Drug
- Flexible Spending and Health Savings Accounts
- Leave programs for all of life's moments: maternity,
parental/bonding, as well medical leave to care for yourself or a
- Short and Long Term Disability Insurance
- Life and Accidental Death & Dismemberment Insurance
- 401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
- $65 per month work-from-home stipend
- Up to $50 per month for wellness expenses and activities
- Up to $30 per month to use towards books/eBooks