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Technical Service Representative

Company: Koch Industries, Inc.
Location: Eugene
Posted on: May 3, 2021

Job Description:

Description

Headquartered in Atlanta, Georgia-Pacific is one of the world's leading manufacturers and marketers of building products, tissue, packaging, paper, cellulose and related chemicals. The company employs more than 30,000 people at approximately 300 locations in North and South America.

Georgia Pacific is looking for you to become our next Technical Service Representative in Oregon!

Georgia Pacific Chemicals is looking for an individual to support the service and application requirements of the Wood Adhesive clients in our Western Region. This role is home-based and will require frequent travel to customers in the Oregon and Washington area. In this position, you will be visiting our customer's plants and offering hands on feedback and technical advice. In addition to working with the customer, you will be collaborating with team members, manufacturing, and R&D to identify opportunities for the development and introduction of new products and improved performance.

What You Will Do In Your Role

  • Visit customers on site to review quality and functionality of products
  • Identify and assist the customer and team members in troubleshooting any equipment or material problems and following all issues to resolution
  • Maintain and grow existing accounts by supplying technical support and services
  • Assess potential application of company products or services and offer solutions that meet customer needs
  • Write service reports
  • Research and present reports showing potential customers the cost benefit of purchasing company products or services
  • Use technical knowledge of product offerings and customer processes to support and build regional sales

The Experience You Will Bring

Requirements:

  • 2+ years of industrial sales or wood industry experience
  • Experience in Microsoft Office applications (Word, Excel, and Outlook)
  • Working knowledge of Statistical methods
  • Capable of lifting up to 50 lbs.
  • Travel up to 50% of the time
  • A valid US driver's license

What Will Put You Ahead

  • Bachelor's or Master's Degree in Science or Arts in Wood Science, Renewable Materials, Engineering, Business or Chemistry
  • Experience in a Supervisory, Technical or Quality Role in a manufacturing setting
  • Experience in Plywood, Engineered Wood, OSB, Particleboard or Medium Density Fiberboard

Salary and Benefits Commensurate with Experience.

Equal Opportunity Employer.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

#LI-SB2

#LI-REMOTE

Keywords: Koch Industries, Inc., Eugene , Technical Service Representative, Other , Eugene, Oregon

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