Sales and Service Assistant

Company: Oregon Employment Department
Location: Eugene
Posted on: May 3, 2021

Job Description:

Application Deadline: Open Until Filled Job Location: Eugene Date Posted: 03/29/2021 Hours Worked Per Week: 40 Shift: Not Provided Duration of Job: Either Full or Part Time, more than 6 months You may contact this employer directly.
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Motion & Flow Control Products, Inc.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law.

Department: 5120 - Eugene
Location: Eugene, OR

Careers at Motion and Flow Control Products

Filtration*Hoses & Connectors* Hydraulics*Instrumentation*Pneumatics*Seals*IoT

Join us as we grow again! Motion and Flow Control Products is a premier, customer-focused industrial supplier that leverages products, technological expertise, and award-winning service to provide cost-effective solutions to our customers. MFCP's commitment to our teammates and customers are deeply rooted in our company values which embraces Respect, Initiative and Employee Training/Career Growth.

We are committed to being an employer of choice in our communities and empowering our workforce. MFCP believes that it takes a team to build something big; if you have an interest in learning about manufacturing and sales in a dynamic work environment, join us now!

Position Title: Sales & Service Assistant

Reports To: Branch Manager

FLSA Status: Non-exempt

Work Location: Eugene, OR

Position Summary: The Sales & Service Assistant is responsible for supporting all aspects of the branch operations from product handling to maintaining inventory, along with customer service for both walk in and phone/electronic sales in a friendly, fast-paced team environment.

Primary Duties:

• Ensure that the highest level of customer service and ethics are followed.
• Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
• Assist customers and respond to inquiries in a timely manner with good selling skills.
• Provide customer support with technical product information.
• Generate and maintain accurate required documentation.
• Estimate date of delivery to customer based on current inventory levels, supplier availability and/or production schedule.
• Make outbound lead follow up to potential and existing customers utilizing various methods including: phone, email, mail and fax.
• Participate in required product training to build required product knowledge.
• Collaborate with all appropriate departments and personnel to ensure customer satisfaction
• Receive products, including unloading, verifying & receiving into system.
• Allocate, distribute, pull/pick product in proper location.
• Package and stage materials or products for shipping (shrink wrapping, boxing, labeling).
• Ship products utilizing various methods from national carriers to customer vehicles.
• Assist with inventory control and cycle counting.
• Administer quality control, insuring damaged product is not received or sent.
• Assembly production involving building small to large hoses, operating swagers, etc.
• Fabrication and use of complex machinery for kitting manufacturing may be required.
• Complete forklift/safety orientation course(s); operate forklift as needed
• Maintain a safe, clean and organized work area.
• Comply with all company rules, policies and procedures.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may chang

Job Classification: First-Line Supervisors of Non-Retail Sales Workers
Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation Salary: Not Provided Job Requirements Experience Required: None Education Required: None Minimum Age: N/A Gender: N/A

Keywords: Oregon Employment Department, Eugene , Sales and Service Assistant, Other , Eugene, Oregon

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