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Clinical Imaging Application Analyst

Company: Change Healthcare
Location: Remote
Posted on: May 3, 2021

Job Description:

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Clinical Imaging Analyst- onsite in Long Island, NY

Title: Clinical Imaging Application Analyst

Overview of Position

A seasoned experienced professional with a full understanding of the area of specialization and resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented, journey-level position. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise. Normally receives little instruction on day-to-day work, general instructions on new assignments.

What will be my duties and responsibilities in this job?

  • Serve as the primary support C/PACS resource for all radiology/cardiology support incidents and escalations
  • Serve as the primary owner and support resource for all relevant systems utilized within a radiology/cardiology clinical department (PACS, RIS, Powerscribe, along with all 3rd party radiology/cardiology applications).
  • Serve as the principal trainer(s) of radiology/cardiology related software and workflows, providing ongoing education to staff where applicable to maximize efficiency and productivity
  • Serve as the primary technical, support and maintenance owner of CPACS, ensuring cardiology templates are continuous to clinician satisfaction; provide application support, coordinate and collaborate with external vendors, Radiology, Cardiology, and other ancillary department personnel as well as internal technology and application staff as needed to facilitate installation and mitigate issues
  • Responsible for the manual management of PACS/CPACS hardware where necessary; manage and coordinate all PACS/CPACS staff training - ensure all users have exceptional proficiency; utilize customer provided ticketing system to log, monitor, communicate all issues and requests, and resolve tickets timely and in accordance with clients SLAs

What are the requirements needed for this position?

  • 4+ years experience in the areas of PACS and RIS support and implementation is preferred (minimum of two years required)
  • Ability to analyze and troubleshoot PACS application-specific issues and articulate outcomes
  • Ability to communicate effectively and efficiently with internal and external customers
  • Must be able to travel to Long Island, NY; job requires after-hours on-call support and weekend on-rotation support
  • A two-year degree with PACS certification or a bachelor's degree in a related field is preferred

What other skills/experience would be helpful to have?

  • In-depth knowledge of Radiologist/Cardiologist and Rad/Card tech workflow
  • Working knowledge with radiology workstations (multiple monitors, Microsoft Windows, dictation mics, etc.)
  • Knowledge of PACS/RIS workflow
  • Knowledge of technology integration with a PACS system and radiology/cardiology modalities
  • Knowledge of DICOM and DICOM routers
  • Working knowledge of IT storage, networking, and computer concepts
  • Demonstrate logical problem solving and issue resolution while considering end-users needs
  • Effective communication skills - oral, written, and presentation
  • Able to interact effectively with physicians, clinical staff, management, and vendor
  • Detail-oriented

What are the working conditions and physical requirements of this job?

General office demands

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, Eugene , Clinical Imaging Application Analyst, Other , Remote, Oregon

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