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Houseperson

Company: CEDCO: The Mill Casino Hotel & RV Park and Tri
Location: North Bend
Posted on: June 10, 2021

Job Description:

BASIC FUNCTION (the primary purpose of this position):

A House Person facilitates high standards of hotel housekeeping service and guest satisfaction by ensuring that the housekeeping department has everything in order to complete its daily tasks in a timely manner and guest satisfaction by ensuring that all the common areas of the hotel are cleaned at our highest standards.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES:

  • Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to the supervisor on duty or Safety Committee.
  • Greets guests, responds to guest requests, and maintains guest privacy and security to encourage repeat business.
  • Strips all dirty linens and glassware out of the rooms.
  • Empties the dirty linen bags off of the housekeeping carts.
  • Delivers the linen racks.
  • Stocks the housekeeping carts with fresh linens, clean glassware, and amenities.
  • Empties the trash bags off of the housekeeping carts and takes out the trash.
  • Brakes down any cardboard and takes it to the cardboard bin.
  • Shampoos carpets.
  • Reports any damage or suspicious activity to supervisor on duty.
  • Resolves or refers to management all guest concerns, complaints or suggestions in order to provide superior hotel service to the guest.
  • Vacuums and dust the hotel corridor, hallways, lobbies, and elevator lobbies.
  • Ensures that the Tribal display, fireplace, and hotel entrance are cleaned at all times.
  • Empties the outside trashcans on a daily basis.
  • Cleans the offices and takes out the trash.
  • Turndown Service.
  • Uses the dishwasher to clean the glassware.
  • Cleans; vacuums and dusts the 2nd floor Tower banquet rooms.
  • May occasionally assist with mini-bars
  • Keep all storage rooms cleaned and organized
  • Transport laundry bins to and from laundry delivery trucks
  • Wash, dry and fold laundry as needed
  • Will need to service pool, arcade and fitness center when no pool attendant is on duty
  • Maintain cleanliness of external hotel entrance
  • Other duties as assigned.

POSITION REQUIREMENTS (objective educational or technical training preferred; skills; and years of experience):

  • High school graduate or equivalent.
  • Hotel housekeeping training or previous experience preferred.
  • Employee must obtain and remain certified in OLCC

This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.

Keywords: CEDCO: The Mill Casino Hotel & RV Park and Tri, Eugene , Houseperson, Other , North Bend, Oregon

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