Transaction Fraud Strategist

Company: Stripe
Location: Remote
Posted on: June 12, 2021

Job Description:

Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. One of those tools is Radar, Radar is a suite of products from Stripe for detecting and preventing fraud. Radar's core is powered by adaptive machine learning, the result of years of data science and infrastructure work by Stripe's machine learning teams. Radar's algorithms evaluate every transaction for fraud risk and take action appropriately

As a Radar Strategist, you are the connection between our users and the product and engineering teams. You are responsible for understanding user pain points and translating these into actionable product improvements. You are a fraud expert and help users improve their fraud fighting capabilities by educating them on the current product and its features. You help make the internet a safer place to operate a business.

## You will:

• Help define the user experience strategy for Radar across different user cohorts
• Identify the top user pain points across all user segments and work with product to define product improvement opportunities
• Deep dive into and analyze scenarios whereby we aren't catching fraud or new fraud schemes have emerged, and provide the discovery and recommendation to be incorporated into fraud models and products
• Provide insights and suggestions to Radar users on most effective fraud rules to adopt
• Educate users on how to use Radars suite of fraud fighting products
• Improve Radar by gathering user feedback and converting it into problem statements

## We are looking for someone with:

• Strong thought leadership in the risk management space and a product focus
• Naturally curious and passionate about fraud prevention: if something seems off, you want to investigate what's going on and solve root problems
• Decisive, yet open to learning: you will make many critical decisions every day impacting large numbers of merchants. You are willing to make these difficult decisions and quickly learn and iterate from these experiences. You are skilled at using data to drive decisions
• Understanding and empathetic to the challenges of setting up a new business: You will thoughtfully balance scaled enforcement decisions with user experience
• Analytical: You are passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization. You have at least intermediate SQL skills and have experience in applying these skills in business environments
• An excellent communicator and team player: You are able to convey complex ideas succinctly and work effectively across teams
• Effective in managing projects: You have demonstrated project-management skills and the ability to drive execution on projects that span multiple teams both within and outside of Risk
• Has 6+ years of relevant professional experience

Keywords: Stripe, Eugene , Transaction Fraud Strategist, Other , Remote, Oregon