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Sales Analytics Manager

Company: HotSchedules
Location: Remote
Posted on: June 12, 2021

Job Description:

The New Tech for Restaurant and Hospitality

Fourth is the first global cloud-based intelligent back office platform in the restaurant and hospitality industries. We're no ordinary software company! We pride ourselves on the culture we have created and work hard to ensure this is never compromised. This is a place where our people want to work; where they enjoy and develop in their roles; where our people pull together to work as a team and ultimately be a company we are all proud to be a part of.

By developing innovative products, building relationships with our customers and enabling great careers; we are focused on building lifetime loyalty with our customers and each other. The vast majority of us have worked within the industry; we believe we need to be passionate about and have experienced the industry in order to help our customers grow their businesses successfully.

When recruiting, we look for those who want to join our journey; those who want to be a part of our personality and culture; those who are professional; have energy, enthusiasm, and ambition, are entrepreneurial and those who can show they can live by our company values each day. Working at Fourth provides an opportunity to build a successful career where our people develop and grow in a dynamic, fast paced environment.

Overview

Seeking an ever-curious and knowledge-hungry Sales Analytics Manager to empower sales and marketing success through data-driven decisions and insights. The Sales Analytics Manager will be responsible for the daily data aggregation, data health, analysis, and reporting used to power the sales and marketing organizations. This role will partner closely with Finance and other functional groups to ensure all sales and marketing insights are accurate and timely, enabling rapid and well-informed business decisions to be made, across all levels of the department. The ideal candidate will have experience with structuring, aggregating, analyzing, and providing real-time data within the Sales and Marketing functions of an organization. Additionally, excellent verbal communication skills, the ability to communicate complex analytical topics, in a clean & simple way, to multiple stakeholders and senior leadership, and strong interpersonal skills are required to perform the role.

The leader we are looking for has the complete package - always seeking answers through data, business minded, full of integrity, and possesses strong attention to detail.

About the Role

  • Serve as an integral strategic planning participant for the company and serve as an essential internal resource for key managers in sales and marketing on all analytics needs.
  • Develop unique knowledge and understanding of sales and marketing segments by providing expert knowledge on historical, current and predictive views of sales and marketing metrics to key stakeholders.
  • Developing and maintaining an on-going collaborative working relationship with the CFO and throughout the finance/accounting team is essential.
  • Proactively diagnose the analytics requirements of the sales and marketing organizations; design and deliver processes and metrics, and manage resource allocation to fulfill analytics requirements.
  • Collaborate with Sales and Operations, IT, Finance and other departments, as needed, to ensure analytics roadmap and all underlying data sources are maintained and developed to support current and future reporting needs.
  • Gather, analyze and report on large datasets from multiple sources such as forecasts, Business Objects, Salesforce.com, Marketo, Google Analytics, Data Warehouses, etc.
  • Troubleshoot and identify root cause of operational issues (e.g. data quality, critical process degradation) and make recommendations to improve.
  • Assist in all facets of sales and marketing planning, inclusive of quota-setting, headcount analysis, business planning, territory analysis and alignment, and budget analysis.
  • Develop tools, processes and systems to support the reporting accuracy of sales forecasts and data analysis, throughout the business units, providing detailed explanations highlighting factors and events that result in variance to targets, over time.
  • Define, develop, and produce comprehensive weekly key business metrics, including pipeline analysis, sales productivity measures, marketing program effectiveness, ROI, CAC/LTV, churn.
  • Coach users on best practice uses of data and analytics.

About You

  • Proven experience successfully developing and delivering sales and marketing analytics
  • Strong quantitative, analytical and problem solving skills, combined with a high level of initiative
  • Hands-on experience sourcing data from Salesforce, Marketo, Netsuite, and Google Analytics
  • Hands-on experience with visualizing data in Salesforce dashboards and Power BI
  • Comfortable aggregating and working with large data sets from multiple sources
  • Exceptionally strong Excel and PowerPoint skills
  • Energetic, personable, forward-thinking, and creative individual with high ethical standards
  • Strong communication skills, with the ability to interpret and summarize data to aid management in achieving strategic and operation goals
  • Strong analytical and problem-solving skills including problem identification, analysis, action planning, and execution
  • Ability to work in fast pace and high-growth environment with tight deadlines and shifting priorities, and be willing to "roll-up your sleeves" to drive organizational change
  • Experience managing personnel

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including: scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia and UAE."

We are an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.

Keywords: HotSchedules, Eugene , Sales Analytics Manager, Other , Remote, Oregon

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