Sales Analytics Manager
Posted on: June 12, 2021
The New Tech for Restaurant and Hospitality
Fourth is the first global cloud-based intelligent back office
platform in the restaurant and hospitality industries. We're no
ordinary software company! We pride ourselves on the culture we
have created and work hard to ensure this is never compromised.
This is a place where our people want to work; where they enjoy and
develop in their roles; where our people pull together to work as a
team and ultimately be a company we are all proud to be a part
By developing innovative products, building relationships with
our customers and enabling great careers; we are focused on
building lifetime loyalty with our customers and each other. The
vast majority of us have worked within the industry; we believe we
need to be passionate about and have experienced the industry in
order to help our customers grow their businesses successfully.
When recruiting, we look for those who want to join our journey;
those who want to be a part of our personality and culture; those
who are professional; have energy, enthusiasm, and ambition, are
entrepreneurial and those who can show they can live by our company
values each day. Working at Fourth provides an opportunity to build
a successful career where our people develop and grow in a dynamic,
fast paced environment.
Seeking an ever-curious and knowledge-hungry Sales Analytics
Manager to empower sales and marketing success through data-driven
decisions and insights. The Sales Analytics Manager will be
responsible for the daily data aggregation, data health, analysis,
and reporting used to power the sales and marketing organizations.
This role will partner closely with Finance and other functional
groups to ensure all sales and marketing insights are accurate and
timely, enabling rapid and well-informed business decisions to be
made, across all levels of the department. The ideal candidate will
have experience with structuring, aggregating, analyzing, and
providing real-time data within the Sales and Marketing functions
of an organization. Additionally, excellent verbal communication
skills, the ability to communicate complex analytical topics, in a
clean & simple way, to multiple stakeholders and senior leadership,
and strong interpersonal skills are required to perform the
The leader we are looking for has the complete package - always
seeking answers through data, business minded, full of integrity,
and possesses strong attention to detail.
About the Role
- Serve as an integral strategic planning participant for the
company and serve as an essential internal resource for key
managers in sales and marketing on all analytics needs.
- Develop unique knowledge and understanding of sales and
marketing segments by providing expert knowledge on historical,
current and predictive views of sales and marketing metrics to key
- Developing and maintaining an on-going collaborative working
relationship with the CFO and throughout the finance/accounting
team is essential.
- Proactively diagnose the analytics requirements of the sales
and marketing organizations; design and deliver processes and
metrics, and manage resource allocation to fulfill analytics
- Collaborate with Sales and Operations, IT, Finance and other
departments, as needed, to ensure analytics roadmap and all
underlying data sources are maintained and developed to support
current and future reporting needs.
- Gather, analyze and report on large datasets from multiple
sources such as forecasts, Business Objects, Salesforce.com,
Marketo, Google Analytics, Data Warehouses, etc.
- Troubleshoot and identify root cause of operational issues
(e.g. data quality, critical process degradation) and make
recommendations to improve.
- Assist in all facets of sales and marketing planning, inclusive
of quota-setting, headcount analysis, business planning, territory
analysis and alignment, and budget analysis.
- Develop tools, processes and systems to support the reporting
accuracy of sales forecasts and data analysis, throughout the
business units, providing detailed explanations highlighting
factors and events that result in variance to targets, over
- Define, develop, and produce comprehensive weekly key business
metrics, including pipeline analysis, sales productivity measures,
marketing program effectiveness, ROI, CAC/LTV, churn.
- Coach users on best practice uses of data and analytics.
- Proven experience successfully developing and delivering sales
and marketing analytics
- Strong quantitative, analytical and problem solving skills,
combined with a high level of initiative
- Hands-on experience sourcing data from Salesforce, Marketo,
Netsuite, and Google Analytics
- Hands-on experience with visualizing data in Salesforce
dashboards and Power BI
- Comfortable aggregating and working with large data sets from
- Exceptionally strong Excel and PowerPoint skills
- Energetic, personable, forward-thinking, and creative
individual with high ethical standards
- Strong communication skills, with the ability to interpret and
summarize data to aid management in achieving strategic and
- Strong analytical and problem-solving skills including problem
identification, analysis, action planning, and execution
- Ability to work in fast pace and high-growth environment with
tight deadlines and shifting priorities, and be willing to "roll-up
your sleeves" to drive organizational change
- Experience managing personnel
In July 2019 Fourth joined forces with HotSchedules to become
the global leader in end-to-end restaurant and hospitality
management technology solutions. Together, the merged company now
represents the world's largest and only provider of end-to-end
restaurant and hospitality management solutions for customers
across the globe and of all sizes-from a single location or
franchisee restaurant to a global restaurant or hotel chain. The
combined company's complete software-as-service (SaaS) solution
suite including: scheduling, time & attendance, applicant tracking,
training, inventory management / procurement, HR / benefits and
payroll services now serves customers in 120,000 locations
worldwide and is supported by a dedicated, unified team across
offices in the US, UK, Bulgaria, China, Australia and UAE."
We are an Equal Opportunity Employer
All qualified applicants will receive consideration without
discrimination because of sex, gender identity, gender expression,
sexual orientation, marital status, race, color, age, national
origin, military status, religion, or disability or any other
legally protected status.
Keywords: HotSchedules, Eugene , Sales Analytics Manager, Other , Remote, Oregon
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