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Technical Solutions Engineer

Company: Bestow
Location: Remote
Posted on: June 12, 2021

Job Description:


Bestow is the leading digital platform for life insurance. As both a direct-to-consumer destination and an infrastructure provider, Bestow is on a mission to make life insurance accessible to millions of underserved families.

We ideate fast, embrace change, and take risks. As a rapidly growing tech startup, we look for the best talent out there and try to stay out of their way. From scaling our business model to expanding our offerings, the day-to-day at Bestow offers endless professional growth opportunities. The people who succeed here look for problems and solutions. They are both passionate about their ideas and open to having their mind changed.

In the end, we value the same things our customers do: family. So we strive for work-life balance and believe happy employees make for better experiences and happier customers. It's a model that helped us land the #2 spot on Forbes' Best Startup Employers 2021 list. Boom!

The Protect ( Team at Bestow is responsible for overseeing partner integrations into the Bestow Life Insurance Platform. The team builds custom solutions when needed and guides partners through the integration and testing process using our in-house API and SDK.

As a Solutions Engineer, you will work closely with the Protect Product Managers, Engineers, and external partners to develop and deliver integrated solutions to bring our digital life insurance experience to partners. Part customer consultant, part technical writer, part applications architect, and part software engineer, this role is a key liaison between various parts of the Bestow organization and our partners to accelerate the growth of the Protect business line.

Open to Austin, TX, Dallas, TX or Remote (US) #LI-Remote

Your Day to Day

  • Gaining full understanding of partners' technical requirements to facilitate integration into Bestow's platform.
  • Providing top quality support to existing partners, including rolling out frequent integration improvements as our platform continues to grow.
  • Alongside the Product Managers, guide the engineering team to understand what partner problems need to be solved and the limitations of each.
  • Building and refining customer-facing documentation, including integration guides and test plans.

A Little About You

  • 2+ years of full-stack professional software development experience (Python, Go, or TypeScript preferred).
  • You have a strong understanding of SDLC life cycle.
  • You have impeccable written and verbal communication skills.
  • Experience designing and debugging APIs and event-driven systems.
  • Experience as a technical customer liaison using project & customer management tools (JIRA, ZenDesk, etc.)
  • Knows how to work in a distributed systems and microservices environment.
  • US Citizen or Permanent Resident (Bestow does not sponsor applicants for work visas at this time)

Total Rewards

  • Competitive salary
  • Generous PTO
  • Flexible schedule and work/life balance
  • 100% company-paid health, dental, and vision insurance
  • Office snacks and weekly team lunches
  • Team building events and activities

We value diversity at Bestow. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.

Bestow does not sponsor applicants for work visas at this time.

Keywords: Bestow, Eugene , Technical Solutions Engineer, Other , Remote, Oregon

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