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Customer Service Representative Trainee

Company: DXP Enterprises, Inc
Location: Eugene
Posted on: January 15, 2022

Job Description:

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Responsibilities of the Customer Service Representative Trainee include, but are not limited to:

  • Learning all aspects of Customer Service including:
    • Shipping and Receiving
    • Product look-up
    • Inquiry quotation
    • Problem solving
    • Training in cutting tools, bearing and power transmission, pump parts and pump application along with working reports
    • Daily work duties completed in a timely fashion
    • May be needed to support other DXP locations
    • Maintain a clean and orderly work area#DXP #DXPEQualifications of the Customer Service Representative Trainee include, but are not limited to:
      • Able to type and navigate a computer and internet
      • Must be motivated and able to work unsupervised
      • Excellent customer service skills required
      • Previous sales and customer service experience preferred
      • Data entry skills, organization, multi-tasking is required
      • Background, physical, lift assessment and dug screen is required
      • Acceptable driving record according to company guidelines Additional Information: Physical Demand: Ability to lift 20-50 lbs.Working Conditions: Clean Office and WarehouseTraining/Certifications: N/AShift Time: 8am - 5pm Monday to FridayTravel: N/AEducation: Bachelor's Preferred, Minimum High School Diploma DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Keywords: DXP Enterprises, Inc, Eugene , Customer Service Representative Trainee, Other , Eugene, Oregon

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