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Salesforce Administrator

Company: Pap-- Group
Location: Eugene
Posted on: January 16, 2022

Job Description:

PAPE' MATERIAL HANDLING, INC. - EUGENE, OR - CORPORATE
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SALESFORCE ADMINISTRATOR:
The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce CRM system. This position will work in our corporate office located in Eugene, OR.

RESPONSIBILITIES:
Create and Manage Changes to the System -
Proactively seek out and identify needed system changes in regards to the business process for the operating company.
Manage all processes that impact / relate to Salesforce with larger CRM team.
Manage new releases of SFDC and efficiently roll out new features for your operating company.
Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions. Create custom objects when necessary.
Handle on-going customization/ alteration of Salesforce with the CRM team.
Maintain, enhance and create workflows, functions and configurations within the Salesforce environment with the CRM team. Provide support functions as needed.
Maintain System, Security and Integrity -
Map salesforce.com hierarchy and territories in response to personnel changes.
Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
Grant/ remove and maintain user licenses.
Maintain security including sharing rules and security levels.
Design, Create and maintain user roles, profiles and hierarchies.
Monitor application storage usage and archive data as needed.
User Assistance, Training, Adoption and Satisfaction -
Create and administer training to existing or new users/groups.
Provide one to one training to end users on an on-going basis.
Assist sales management to create processes in Salesforce to help monitor activities, trends, sales and leads.
Communicate regularly with user base regarding new features, enhancements and changes to the system. Continually seek ways to further enhance the end-user experience.
Document company processes and workflows, develop process documentation and field maps.
Data Quality, Migration and Maintenance -
Monitor and manage exception logs and data for back end system integration with Salesforce.
Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

ESSENTIAL REQUIREMENTS:
A system administrator needs a solid understanding of the operating company's business. They will be expected to turn business processes into actionable items within Salesforce. They must have solid Salesforce skills and ideally, understand the general concepts and how to apply them to varied solutions. They should be proactive, organized and logical.

QUALIFICATIONS:
1 to 3 years of Salesforce administration experience
Undergraduate degree desired, with knowledge of how business systems work
In-depth knowledge of the standard capabilities of SFDC
Preference given for Certified Salesforce Administrators - passing of certification expected within 3 months of hire
Overnight travel will be required as needed

Why work for Pape':
Competitive pay based on your skills, training and experience level
Outstanding benefits including - - 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
Advancement -- Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - - Pape' is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape' is known for their stability, their honesty and their integrity.
Equipment -- We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact -- Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training -- You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Pap-- Group, Eugene , Salesforce Administrator, Other , Eugene, Oregon

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