GTM Enablement Specialist - Product Enablement - Segment

Company: Twilio
Location: Remote
Posted on: May 15, 2022

Job Description:

See yourself at TwilioJoin the team as our next GTM Enablement Specialist - Product Enablement - Segment.Who we are & why we're hiringTwilio powers real-time business communications and data solutions that help build better applications and customer experiences.Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.About the jobThe GTM Product Enablement Specialist will be a trusted partner to the GTM organization at Segment. As a member of the GTM enablement team, you will be responsible for helping build and maintain product enablement. You will work on rolling out products to all parts of the GTM organization.ResponsibilitiesIn this role, you'll:

• Act as a leader for all things Go-To-Market Product Enablement for all cross-functional GTM partners
• Align with Product Operations and GTM stakeholders to re-define the overall Product Enablement training and communication strategy for all GTM Teams
• Work with GTM Stakeholders and Product Marketing/Managers to develop and roll out a formal Product Certification Program for existing and future products
• Work closely with Product Marketing/Managers to develop a GTM product enablement plan/certification for each product release and proactively share with the GTM Organization
• Work with multiple cross-functional teams to develop and deliver training and content to the entire Revenue Organization with a strong focus on the sales process execution from a tooling perspective
• Support the Customer Success and Solutions Engineering organizations around enablement programs and onboarding
• Lead all communications for product releases and product training
• Distribute, track and report on all skills and coaching enablement program assets, including maintaining this content on the sales portal
• Create, distribute and analyze training program surveys, including executive summaries
• Audit past content and training to make sure all relevant content is available for the field
• Align with GTM Onboarding leads to ensure all onboarding programs have the most up to date product trainings
• Proactively find opportunities for alignment, consistency, and/or best practice sharing across the Revenue Organization
• Work cross-functionally with GTM team members to prioritize and get feedbackQualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:
  • BA/BS degree in a business-related field
  • Experience working with product operations team
  • Experience with product release cycles and communications
  • You have a highly developed desire to help others succeed
  • You are data-driven and like to apply data insights to drive decision making
  • You have some level of experience with learning management and content management systems
  • You are highly organized, can prioritize your tasks, and communicate when you need help
  • You are hardworking and willing to learnLocation This role will be remote but ideally based on the West Coast, USA.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call. Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, .The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio's equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Keywords: Twilio, Eugene , GTM Enablement Specialist - Product Enablement - Segment, Other , Remote, Oregon