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Review Program Specialist

Company: WorkSource Oregon
Location: Eugene
Posted on: May 15, 2022

Job Description:

Does working in the organic community pique your interest? We want to meet you! We are hiring a Review Program Specialist that is responsible for performing the administrative review of product applications, providing support, and assistance throughout the product review process.

Requirements:
- High School Diploma/GED.
- At least two years of administrative experience including office software.

Employer Preferences:
- Strong customer service skills.
- Superior written and oral communications skills.
- Willingness to participate in professional development activities, and ability to acquire new skills and adapt to change quickly.
- Work constructively as part of a dynamic team.
- High level of attention to detail and ability to process complex information and instructions.
- Ability to manage and prioritize multiple tasks, organize information, complete tasks in a timely fashion, and appropriately handle confidential business information.
- Familiarity and support with the organic community.
- Familiarity with creating and managing documents using Adobe Acrobat.
- Experience working in a regulated environment.

Job Duties:
- Provide superior customer service, including answering questions from current and potential suppliers of listed products.
- Perform administrative review of new product applications and ongoing compliance with product applications and product changes.
- Receive product review applications and set up preliminary product files in the products database.
- Scan hard copy submissions and save them in appropriate locations.
- Conduct a preliminary review of applications, including communications with applicants regarding missing information or incorrect payment.
- Evaluate compliance with administrative review criteria.
- Monitor deadlines related to the review process.
- Track deadlines for reviews, extensions, missing information, and repackaged products.
- Send deadline reminders and extension letters to suppliers as required.
- Closeout reviews once the status has been determined.
- Perform final data quality checks on products post-review.
- Send listing information to suppliers post-review.
- Perform close-out procedures for reviews incomplete during the pre-review process.
- Perform close-out procedures for administratively approved product changes.
- Oversee the collection of specified fees for non-renewal reviews.
- Work with finance staff to manage receipts and credit memos.
- Follow up with suppliers about payments received without supporting documents.
- Manage records related to the product review process, including ensuring appropriate digital and paper filing.
- Process and track applications awaiting pre-review, and organize files.
- Assist in preparation and facilitation of Review Panel meetings.
- Organize and distribute packets, agendas, and other supporting materials for Review Panel meetings.
- Finalize and distribute materials after Review Panel meetings.
- Ensure that work done is in line with employers' quality management system, and update. procedures and processes as requested.
- Thoroughly understand and implement administrative policies and review criteria.

Benefits:
Full-time position with a competitive salary
100% employer-paid medical, dental, and vision plan
100% employer-paid life insurance, long term disability, and short term disability insurance
Retirement plan
Generous Paid Time Off
Opportunities for flexible scheduling
Opportunities for training and professional development
Bike-friendly business and support for alternative transportation options
Casual, fun work environment

Keywords: WorkSource Oregon, Eugene , Review Program Specialist, Other , Eugene, Oregon

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