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Remote Customer Success Advocate I

Company: VirtualVocations
Location: Eugene
Posted on: June 21, 2022

Job Description:

A telecommunications service company is filling a position for a Remote Customer Success Advocate I.

Candidates will be responsible for the following:
Implementing customer success plans using standardized journey templates
Leveraging and managing overall customer metrics per data and health indications
Evaluating current product and portal adoption maturity level
Skills and Requirements Include:

Bachelor's Degree or equivalent work experience
2+ years customer success or account management experience
Ability to problem-solve on behalf of customers while adhering to internal policies and process
Technical aptitude to learn the basics of data networking technologies, products, and features
Able to prioritize high volume of tasks with strong time management skills
Working knowledge of MS Office suite

Keywords: VirtualVocations, Eugene , Remote Customer Success Advocate I, Other , Eugene, Oregon

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