Customer Service Representative
Company: Sparksoft
Location: Eugene
Posted on: November 22, 2022
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Job Description:
[Call Center / Remote] Anywhere in U.S. / Competitive pay /
Training provided - As a Customer Service Rep you'll: Answer Tier 1
customer inquiries; Provide Tier 1 service desk support for
insurance issuers, Agents and Web brokers, CMS/CCIIO application
users, Health Insurance Exchanges and state agencies based on
inquiries received via phone or email; Provide account access
support, such as password resets and unlocking accounts for various
marketplace applications; Log user inquiries in Service Now and
assign to the right groups internally before assigning to Tier 2
support...Hiring Fast > >
Keywords: Sparksoft, Eugene , Customer Service Representative, Other , Eugene, Oregon
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