Patient Care Coordinator (PCC)

Company: ADAPT Corporation
Location: Roseburg
Posted on: March 16, 2023

Job Description:

Job DetailsJob LocationMadrone - Main Office - Roseburg, ORPosition TypeFull TimeEducation LevelHigh SchoolJob ShiftDayDescriptionA health care professional who works in partnership with primary care providers, behavioral health professionals, community partners, patients and patient family members to ensure the best possible outcome for the patient. The PCC primary role is to facilitate and coordinate patient care and back office work flow to be as efficient and effective as possible. This is a 5 day a week, 8 hour/day position. Job duties of this position will include but are not limited to the following: Create an efficient work flow for all team activities and manage daily team huddles to discuss scheduling/pt. flow needs.Thoughtfully and accurately schedule patients using a scheduling algorithm to ensure proper appointment placement and time needs. Facilitate appropriate case management, tracking and follow up for all patient care. Follow up and track care on high risk patients.Utilize recall list protocol to facilitate open access scheduling.Coordinate Behavioral Medicine visits for chronic conditions and new patients in conjunction with provider schedule. Attend appropriate meetings to facilitate and report on ongoing position updates. Review schedule and initiate chart reviews to ensure preventative health is up to date. Triage as needed. Fill in as needed for the Medical Assistants. Be available to assist the Medical Providers as needed in the clinic.Monitor and follow up of provider referrals, diagnostic testing and ER/hospital follow ups Call or send patients reminders of post-dated diagnostic testing as needed. Dataload health information from outside resources.QualificationsEducational requirements: LPN licensure preferred for this position but not required. Must be minimally CCMA with high level work experience. Qualifications: Self-motivated.Experience scheduling patients.Experience electronic medical record usage and documentation.Ability to use Word and Excel.Ability to use a wide range of office machines, ie PC, fax, copier, and multiline phone.Problem solving abilities.Ability to demonstrate basic nursing clinical skills, ie providing injections, vital signs and dressing changes.Ability to work at a rapid pace, and multitask as needed.Enthusiasm for the philosophy and mission of the clinic.Team player.Tact and graciousness dealing with patients and their families.Current Oregon Driver's License.Current CPR certification.

Keywords: ADAPT Corporation, Eugene , Patient Care Coordinator (PCC), Other , Roseburg, Oregon