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Senior Technical Support Engineer

Company: FUJIFILM Holdings America Corporation
Location: Remote
Posted on: March 17, 2023

Job Description:

FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm's medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse - Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI -, Fujifilm's artificial intelligence initiative, combines Fujifilm's rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information, please visit .

The Sr. Technical Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, FMSU business priorities and regulatory requirements. Normally receives little instruction on day-to-day work, general instructions on new assignments. Additionally responsible for supporting any EIS/RIS complex, technical project needs, such as installing and configuring EIS/RIS OVA's. The Sr. Technical Support Engineer operates with little supervision and is comfortable making critical decisions to resolve customer issues. Provides mentorship to team members on technical and product knowledge . To meet the needs of our customers working outside of normal business hours and holidays is required.

Keywords: FUJIFILM Holdings America Corporation, Eugene , Senior Technical Support Engineer, Other , Remote, Oregon

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