Patient Access Representative
Company: PeaceHealth
Location: Florence
Posted on: March 19, 2023
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Job Description:
Job Description Description PeaceHealth is seeking a Patient
Access Representative for a Full Time, 1.00 FTE, Day position.
Hourly compensation is $18.49 - $31.11; hiring rate dependent on
qualifications, professional experience, work location, and/or
terms of the Collective Bargaining Agreement. * Hiring Bonus may be
available!* JOB SUMMARY Assists in coordinating the activities
between scheduling, insurance verification and pre-certification.
Acts as a clinical liaison with physician practices interacting
with pre-visit services. ESSENTIAL FUNCTIONS *
Pre-registers/registers patients with accurate patient demographic,
financial data. May register patients using varying methods
depending upon location, which may include mobile cart. * Collects
patient balances, co-payment, co-insurance, or other payment types.
* Verifies coverage and ensures all insurance requirements are met,
as well as obtaining all prior authorization and/or referrals as
appropriate prior to patient arrival. * Responds to customer's
inquiries. * Assists with departmental coverage as needed. *
Manages daily appointment schedules which may include reminder
calls and calling all referrals. * May transport patients utilizing
escort or wheeled transport equipment. * Performs other duties as
assigned. QUALIFICATIONS EDUCATION: * High School diploma or
equivalent preferred. EXPERIENCE/TRAINING: * One year of medical
office or related customer service experience required. *
Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding
preferred. * Knowledge of insurance process and regulations
preferred. OTHER SKILLS: * Experience with Microsoft Office
applications, including Word, Excel and Outlook preferred. * Must
be able to manage conflict effectively and professionally. *
Excellent time management skills, with an emphasis on meeting time
sensitive deadlines. * Good customer service skills and good
interpersonal skills. Oregon West Network - Florence: * One year of
medical office or related customer service experience preferred.
Oregon West Network - Oregon Cardiology (Florence): * May be
required to perform clinical abstraction process duties. Peace
Harbor Medical Center * Management of ED incoming phone calls, and
may be required to provide switchboard coverage. * Monitor OB
Prosec/McKinley alarm system. * May be required to assist with
Cardiac Rehab departmental charge entry. PEACE HARBOR
PHYSICAL/COGNITIVE REQUIREMENTS: * Work requires normal amounts of
physical effort up to 33% of the time. * Ability to lift objects
weighing 50 lbs. or less. * Work is performed under normal working
conditions with adequate lighting and ventilation. * Duties require
the ability to concentrate and pay close attention to detail (more
than 65% of work time). This position is represented by a
collective bargaining agreement. There may be more than one opening
on this posting. PeaceHealth is committed to the overall wellbeing
of our caregivers: physical, emotional, financial, social, and
spiritual. We offer caregivers a competitive and comprehensive
total rewards package. Some of the many benefits included in this
package are full medical/dental/vision coverage; 403b retirement
plan employer base and matching contributions; paid time off;
employer-paid life and disability insurance with additional buyup
coverage options; tuition and continuing education reimbursement;
wellness benefits, and expanded EAP and mental health program. See
how PeaceHealth is committed to Inclusivity, Respect for Diversity
and Cultural Humility. For full consideration of your skills and
abilities, please attach a current resume with your application.
EEO Affirmative Action Employer/Vets/Disabled in accordance with
applicable local, state, or federal laws. Must be fully vaccinated
for COVID-19 including 2 doses of a 2-dose series or 1 dose of a
1-dose series plus 14 days beyond the final dose prior to start
date.
Keywords: PeaceHealth, Eugene , Patient Access Representative, Other , Florence, Oregon
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