IT Help Desk Specialist I - 4259
Company: ColumbiaCare Services
Location: Springfield
Posted on: April 24, 2024
Job Description:
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH
FIELD!What We OfferEnjoy our many benefits and incentives
including:
- Affordable Medical/Dental/Vision plans
- Flexible Spending Account
- Generous Paid Time Off
- Whole Health & Wellness Reimbursement Program
- Professional development and training opportunities
- 100% Vested Retirement Plan w/ up to 6% Match
- Holiday Pay (9)
- Paid Personal Growth Hours
- Paid Time Off for Mental Health
- Company Paid Life Insurance
- Spontaneous & Longevity Bonuses
- Loan Forgiveness Program Eligibility
- Employee Assistance Program (EAP) & Tobacco Cessation Program
For more details about our benefits, visit our ! About the Job We
have a Full-Time opening for an IT Help Desk Specialist I at our
Lane Service Center in Springfield, Oregon. The IT Help Desk
Specialist I provides a range of computer technical support. This
position will be responsible for responding to Helpdesk tickets,
providing support in person, over the phone, over video
conferencing, or via remote access; diagnosing issues with computer
software, peripherals, and hardware; talking employees through
basic problem-solving processes; installing, configuring, and
upgrading hardware and software systems; provide basic computer
training; write training manuals; following up with employees;
troubleshoot, configure, upgrade networking devices in a mixed
environment of Windows and Mac Operating systems. Work Schedule:
Monday through Friday, 8:00am - 5:00pm (Full Time, Day) What You'll
Make$22.00-$25.00 per hour DOE/CredentialsAdditional 5% Language
Differential offered for Bilingual or Multilingual candidates
(Spanish/English desired). What You'll Need
- Associate degree in information technology or systems is highly
preferred OR equivalent combination of education and relevant work
experience.
- Six months experience troubleshooting and providing IT helpdesk
support to end users is preferred.
- Working knowledge of Microsoft Office (Word, Excel, Outlook)
and Mac computers is a plus. Driving is an essential function of
this position. Successful applicants MUST have a valid Oregon
driver's license, maintain a safe driving record, and the ability
to pass a DHS criminal background check.Physical Requirements: This
position requires the ability to frequently sit, talk, listen, and
use hands and fingers. It may require the ability to occasionally
walk, climb stairs and ladders, bend, stoop, squat/kneel, and
perform other physical tasks as applicable; as well as lift, carry,
push, and pull up to 30 pounds. Reasonable accommodations can be
made. About UsColumbiaCare Services is a non-profit, behavioral
health and Veteran's service agency offering a full spectrum of
programming to help people get better. We are more than a company.
We are a diverse team of individuals who are in the business of
changing people's lives. We specialize in providing outpatient
services, residential treatment programs, mental health housing,
and other supports in beautiful and therapeutic service settings.
We promote the whole health and wellbeing of the individuals and
communities we serve. We value and honor diversity in all forms,
including but not limited to race, gender, sexuality, ethnicity,
nationality, spirituality, Veterans, people with disabilities, and
members of the LGBTQ+ community. We welcome persons from
historically underrepresented groups to apply. We seek applicants
who can demonstrate experience working with individuals from
diverse backgrounds and who will contribute to our mission, vision,
and core values. We are proud to be an Equal Opportunity and
Affirmative Action Employer; therefore, we invite individuals from
all walks of life to apply. We strive to deliver equitable
employment best practices and opportunities for all, from
recruitment, to interviewing and hiring, to our retention
activities, promotions, and training and growth opportunities. We
give priority to applicants who qualify under protected Veteran
status as well as bilingual and/or bicultural applicants.
Compensation details: 22-25 Hourly
WagePIb16edd1b8f72-31181-34061514
Keywords: ColumbiaCare Services, Eugene , IT Help Desk Specialist I - 4259, Other , Springfield, Oregon
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