Senior Call Center Assistant
Company: VirtualVocations
Location: Eugene
Posted on: March 12, 2025
|
|
|
Job Description:
A company is looking for a Sr. Call Center Assistant to lead and
support lower-level assistants in handling telephone inquiries.
Key Responsibilities
Responds to routine and non-routine telephone inquiries about the
company and its services
Tracks calls and enters information regarding the nature of
inquiries using a computer system
Trains lower-level Call Center Assistants and ensures reference
documents are up to date
Required Qualifications
High school diploma or equivalent
Typically 3+ years of relevant work experience
Thorough knowledge of established procedures and reference
documents
Experience in training others
Ability to assist in amending or developing procedures
Keywords: VirtualVocations, Eugene , Senior Call Center Assistant, Other , Eugene, Oregon
|
Click
here to apply!
|
