Patient Care Coordinator - Eugene, OR
Company: Optum
Location: Eugene
Posted on: June 2, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Here, you will find a
culture guided by inclusion, talented peers, comprehensive benefits
and career development opportunities. Come make an impact on the
communities we serve as you help us advance health optimization on
a global scale. -Join us to start -Caring. Connecting. Growing
together. -
The Patient Care Coordinator (Urgent Care) works collaboratively as
part of the clinical team to provide non-clinical assistance for
patients, providers, and other staff members in a medical clinic.
The Patient Care Coordinator provides support by ensuring that all
necessary information is gathered during pre-visit planning,
assists with scheduling checkouts in exam rooms, may assist with
lab and sterilization support, checking patient vital signs, and
multiple administrative tasks needed by the team. -
Location: -600 Country Club Road, Eugene, OR
Schedule: 4-10-hour shifts per week. Sunday (7:30am-6:30pm), Monday
(9:30am-8:30pm), Friday (9:30am-8:30pm), and Saturday
(7:30am-6:30pm).
Primary Responsibilities:
Obtain accurate and updated patient information, such as name,
address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Check in/check out patients
Follow the Cash Security policy and procedures according to Optum
Medical guidelines
Perform referral documentation promptly
Check patient vital signs
Clean patient exam rooms
Complete prior authorizations for imaging exams
Performs certain follow-up services for patients in a prompt and
courteous manner, such as scheduling specialist appointments &
follow-up appointments
Adhere to the standards identified via Sparq regarding Optum
Employee Policies
Work cohesively with fellow employees to achieve specific team
goals
Comfortable working in a fast-paced, high-volume environment -
Assure the continuity of care through scheduling and tracking
systems
Provide effective communication to patient / family team members
and other health care professionals as evidenced by documentation,
case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and
monitoring the fax server, retrieving and / or scanning documents
and assigning to the appropriate electronic chart
All employees are expected to keep abreast of current medical
requirements relevant to their position, which includes maintaining
patient confidentiality and abiding by all HIPAA and OSHA
requirements
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher) -
2+ years of customer service experience and/or 1+ year(s) of
registration, scheduling, or front desk experience in a medical
setting
Preferred Qualification:
Knowledge of medical terminology
Basic level of computer software and Microsoft Office
experience
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The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Eugene , Patient Care Coordinator - Eugene, OR, Other , Eugene, Oregon
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