EugeneRecruiter Since 2001
the smart solution for Eugene jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Eugene
Posted on: July 13, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401(k) plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Eugene , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Eugene, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Salem
Posted on: 07/24/2019

Amazon is Calling all Night Owls in the Salem Area! - Amazon
Description: Shifts: Day, Night, WeekendLocation Salem Job opportunities vary by location. We update postings daily with open positions.Salary Up to 17.00/hourJob Description Join our team. Every year, millions of (more...)
Company: Amazon
Location: Salem
Posted on: 07/24/2019

Start Working Today!
Description: Start A Career Today Are you looking for a safe and legitimate way to make an money from home
Company: Career Division
Location: Salem
Posted on: 07/24/2019


Work From Home - PT/FT Positions Available
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Career Advantage
Location: Salem
Posted on: 07/24/2019

Amazon needs pit equipment operators no prior pit experience is needed
Description: Join our team.--Every
Company: amazon
Location: Salem
Posted on: 07/24/2019

Recruiters Needed telecommute
Description: Dental Plan Company, featured on 60-Minutes and in the Wall Street Journal, and Good Morning America seeks serious and
Company: AmeriPlan
Location: Salem
Posted on: 07/24/2019

Work from home Transcriber Law Enforcement audios
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Salem
Posted on: 07/24/2019

Chef & Dishwasher Needed
Description: Established Thai restaurant located in downtown Portland seeking a full time chef. Responsibilities include representing the restaurant and management
Company: Thai Time Cafe
Location: Salem
Posted on: 07/24/2019

Amazon pit equipment operator earn up to
Description: Join our team.--Every
Company: amazon
Location: Salem
Posted on: 07/24/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Salem
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Eugene RSS job feeds