Client Success Operations Analyst
Company: VirtualVocations
Location: Eugene
Posted on: March 7, 2025
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Job Description:
A company is looking for a Client Success Operations Analyst to
manage their Customer Success Platform and support cross-functional
initiatives.
Key Responsibilities:
Oversee the administration and support of the Customer Success
Platform (ChurnZero) and ensure data integrity across the tech
stack
Collaborate with Client Success Leadership to enhance product
adoption, usage, and retention strategies
Provide onboarding, training, and support for client success groups
and maintain relevant documentation
Required Qualifications:
Experience as an Admin or power user of ChurnZero or comparable
Customer Success Platforms
Familiarity with SFDC, Zendesk, Jira, and LearnUpon
Intermediate+ data analytics skills
Proven ability to collaborate cross-functionally
Understanding of Customer Success principles
Keywords: VirtualVocations, Eugene , Client Success Operations Analyst, Professions , Eugene, Oregon
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