EugeneRecruiter Since 2001
the smart solution for Eugene jobs

Commercial Lines Client Consultant

Company: Patra Corp
Location: Eugene
Posted on: October 8, 2019

Job Description:

The Client Consultantmanages and works with customers to manage implementation process for any newservices with assistance from support team in the U.S. & India; is accountable& responsible for effective coordination, training, and delivering highquality/efficient service to our customers; and interacts effectively with multiplelayers of client?s staff, serves as primary contact/liaison during theimplementation process, ensures work consistency, and standards meet/beatclient expectations.? ?Successful candidatewill be a self-starter, well organized, highly detailed with excellentcommunication skills and will provide consistent/professional customer service;must have solid employee benefits knowledge including retail insurance agencyexperience, ability to write and understand workflows/processes, and knowledge &understanding of software used; and will maintain our goals & ensure weare meeting the needs & demands of our clients at the highest level ofservice, quality, & responsiveness.??Core Duties

  • Leadimplementations / manage ongoing implementations / optimization of Patraservices
  • Provideeffective utilization, support, guidance, training, & mentoring to India teams
  • Advise/consultwith clients to aid them in having more efficiency, profitability, and?scalability
  • Manage/ensureoperation teams meet service standards, turnaround, and response times
  • Track,facilitate, and manage issues reported including diagnosing and bringingresolution
  • Respondswiftly in managing inquiries, concerns, and requests from clients
  • Knowledge/understandingof technology-based tools and solutions in the insurance industry
  • Useanalytical and critical thinking in work processes and communication skills
  • Manage,respond, and sustain existing & new revenue for services provided forclients
  • Usetime management and organizational skills
  • Protectsconfidentiality of information learned by performing duties of the position
  • Otherduties as assigned
    ??Minimum Requirements - Education and Experience
    • Bachelor?s degree and 5 years ofrelevant experience in administrative and Property & Casualty businessmanagement/retail insurance?OR
    • 7to 10+ years of Property & Casualty insurance relatedexperience/retail insurance agency
      ?Knowledge, Skills, andAbilities
      • Knowledgeablein Property & Casualty insurance coverages, insurance agency management systems,and other software used
      • Abilityto write workflows & maintain documentation
      • Experiencein resolving client issues
      • Abilityto communicate effectively and professionally
      • Demonstratesa sense of urgency, initiative, responsiveness, & attention to detail
      • Mustbe able to maintain the highest level of confidentiality
      • Exceptionalorganizational skills handling multiple tasks simultaneously & meetingcommitments
      • Exhibitsa high level of positivity, energy and teamwork orientation
      • Proficient in usingtechnology as a tool to maximize productivity and quality
      • Strong negotiation, effectiveinterpersonal skills, solid analytical, and problem-solving skills
      • Subject matter expertise for area(s)of responsibility
      • Stay abreast of general industryknowledge and trends
      • Ability to work independently and inteams
      • Positive Attitude
        Certifications and Licenses
        • ActiveProperty & Casualty license required
          ?Working Conditions
          • Work from home with upto 25% travel throughout the United States
          • Minimum internet speedof 6 mbps download and 3 mbps upload; No Satellite
            ?Compensation
            • Competitive Salary / Benefits /PTO?
              ?Physical Requirements*
              • Constantly performdesk-based computer tasks
              • Frequent sitting
              • Occasionally stand/walk,writing by hand, use of telephone, lift/carry/push/pull objects that weigh11-20 pounds
              • Sort/file paperwork,rarely twist/bend/stoop/squat
                ?* Consistent with itsobligations under the law, the Patra Corp will provide reasonable accommodationto any employee with a disability who requires accommodation to perform theessential functions of his or her job.?Work Standards
                • Interpersonal Skills:? Demonstrates the ability to work well with Patra colleagues and clients andwith external organizations
                • Promotes Culture ofRespect & Safety: Demonstrates commitment to personal responsibility andvalue for safety and respect; communicates concerns; uses and promotes saferespectful behaviors based on training and lessons learned
                • Subject to and expectedto comply with all applicable Patra Corp policies and procedures

Keywords: Patra Corp, Eugene , Commercial Lines Client Consultant, Professions , Eugene, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Driver - Recent Grads Welcome - Tuition Reimbursement!
Description: We set you up for successCRST supports and values our drivers and their accomplishments. Our hands-on approach provides 28 days of individual on-the-road training from a seasoned driver. We also offer (more...)
Company: CRST EXPEDITED
Location: Albany
Posted on: 10/16/2019

15P Aviation Operations Specialist
Description: Looking for a job in aviation Join the Army National Guard as an Aviation Operations Specialist and watch your skills and abilities soar In this role, you will help operate one of the largest fleets (more...)
Company: Army National Guard
Location: Salem
Posted on: 10/16/2019

92A Automated Logistical Specialist - Supply Chain
Description: Keeping the back of house in order is a key factor in successful mission planning. As an Automated Logistical Specialist in the Army National Guard, you will maximize your organizational skills and learn (more...)
Company: Army National Guard
Location: Salem
Posted on: 10/16/2019


Hiring Health Consultants Immediately
Description: We are the Largest health and dental benefits discount company in the Nation that actually makes you money... We provide all training
Company: Living Healthy
Location: Corvallis
Posted on: 10/16/2019

Get New HVAC Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Springfield
Posted on: 10/16/2019

Entry-Level Truck Drivers Class A CDL
Description: We Train, We Hire - Guaranteed br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe and
Company: C.R. England
Location: Eugene
Posted on: 10/16/2019

Medication Technician (Med Tech)
Description: We are the hunt for the next members of the Prestige Care Family here in South Salem to serve in the Medication Technican role Ready to level up your health career Have EMAR experience We are looking (more...)
Company: Prestige Care, Inc
Location: Salem
Posted on: 10/16/2019

Truck Driver Class A - HOME NIGHTS & WEEKENDS - Intermodal
Description: br br Company Profile: br All driving positions are for our Portland location only. br br Job Description: br br Truck Driver Class AHOME NIGHTS WEEKENDS br br Intermodal br
Company: McCracken Motor Freight
Location: Eugene
Posted on: 10/16/2019

Bid On Local Carpenter Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Eugene
Posted on: 10/16/2019

Pharmacy Technician, Salem - Part Time
Description: Lancaster Family Health Center at Lancaster Location Lancaster Family Health Center at Lancaster City Salem br br Employment duration: Part time Exempt Status: Non-exempt Do you work best in a fast-paced (more...)
Company: Lancaster Family Health Center at Lancaster
Location: Salem
Posted on: 10/16/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Eugene RSS job feeds