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Front Desk Agent

Company: Bandon Dunes
Location: Bandon
Posted on: September 23, 2022

Job Description:

Job DescriptionPosition Title: FRONT DESK AGENT Location: Bandon Dunes Golf Resort Reports To: Front Office Manager Closing Date: Until Filled Apply at: Primary Duties: Communicate effectively with guests, management, staff and co-workers. Provide guests with all pertinent information regarding hotel policies. Must be detail oriented with the ability to multi-task. Perform check-in and checkout procedures. Complete check-ins and check-outs in a proactive manner. Provide concierge-type service Work with service providers, such masseuse and shuttle transportation, to provide amenities for guests. Take golf and hotel reservations over the phone and/or in person as required. Provide professional friendly, positive, up-beat and hospitable service at all times. Publicly support all hotel policies. Ability to reconcile shift banks/financial statements. Promote hotel amenities (restaurant and bar) to guest in order to maximize hotel revenue. Assist guests with problems and disputed billing concerns. Perform additional tasks as assigned by management. Qualifications: High School Diploma or equivalent Prefer a working knowledge of Visual One and Golf Pro Prefer prior experience in customer service. Demonstrated quality written, verbal and interpersonal communication skills. Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends. Positive attitude, professional manner and appearance in all situations. Candidates interested in applying for this position must meet the minimum qualifications for the position. Complete job description available upon request. Bandon Dunes is an Equal Opportunity Employer

Keywords: Bandon Dunes, Eugene , Front Desk Agent, Sales , Bandon, Oregon

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